Cloud Management and AIOps


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    Need the ability to send SMS messages directly from Instana SaaS

    Want the ability generate an SMS message directly from Instana. There are parts of the company that have access to Pager Duty, but it is not used universally. So, the customer has a need to general SMS messages. This would be for a SaaS deployment.
    about 7 hours ago in Instana / Alert 0 Submitted

    Need the ability to track and setup limits on Alerting egress

    The customer has had issues with their monitoring products where an Event Storm overwhelms their Alerting targets. In particular, the Event Storm caused issues with their ability to use their email system. The monitoring tool flooded their email s...
    about 7 hours ago in Instana / Alert 0 Submitted

    Have slack configuration natively within the Instana UI

    With current slack integration, users must have permissions to create slack channels and generate the webhook URL. At the customer, there are users without these permissions. And, it would trigger security auditing and require security approvals. ...
    about 7 hours ago in Instana / Alert 0 Submitted

    Time-based activation of Events / Alerts (e.g. active only 07:00–20:00)

    Currently, it is not possible to define time-based activation directly on Events (e.g. Smart Alerts or Custom Events), such as limiting them to business hours from 07:00 to 20:00. For many use cases—such as business services, non-critical systems,...
    10 days ago in Instana / Alert 0 Submitted

    Instana Auto Incident Closure

    The auto-incident closure in Instana is currently working as designed — incidents are generated when an issue occurs and automatically closed once the condition clears or stops recurring. While this is expected behavior by default, it is creating ...
    6 months ago in Instana / Alert 0 Future consideration

    Support for custom scripts to generate alerts with scheduling in Instana.

    The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
    7 months ago in Instana / Alert 1 Future consideration

    Alert on changes to Vulnerability exposures

    Please allow for the ability to alert on changes in risk posture and exposures / impact of applications as vulnerability data is surfaced within Instana. The goal of such alerting would be to allow for quicker prioritization of remediation and fix...
    about 1 month ago in Instana / Alert / Integrations 0 Submitted

    Customize email mail body and subject in Instana notifications

    Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
    9 months ago in Instana / Alert 2 Future consideration

    Create an event for the SUSPECT STATE database metric in MS SQL

    We need to create an event when the database is in SUSPECT STATE equal to YES and notify this state. https://www.ibm.com/docs/en/instana-observability/1.0.305?topic=technologies-monitoring-microsoft-sql-server In the Instana's event page, we canno...
    5 months ago in Instana / Alert 0 Planned for future release

    Ability to montior the agent mode changes due to separation of duties

    As an IBM APM V8 and IBM Instana customer, this request is to ask for enhanced **agent mode monitoring and control** to support operational, security, and compliance requirements in environments with strict separation of duties. Requested enhancem...
    about 2 months ago in Instana / Alert 0 Submitted

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