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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Alert

Need better alert content

When Events trigger and alerts are send to end users, there is a need to have important information as part of the alert. For example, let's say I setup a threshold to monitor for sustained CPU usage greater than 80%. When the Alert is sent, it is...
1 day ago in Instana / Alert Submitted

Support for Custom Alert Channels in Instana

Today, to integrate Instana with other tools we rely on webhooks. However, the target tools are often not expecting the Instana payload format, which forces teams to develop custom adapters to transform the data before it can be consumed. In our c...
1 day ago in Instana / Alert Submitted

Improve Filtering & Alerting Controls for Internal Events (e.g., Abnormal Termination)

Abnormal termination and change events cannot be: Cleanly identified during alert creation Selectively routed without alerting on all critical issues Requested Enhancement Documented event types for all internal events First‑class filters in alert...
24 days ago in Instana / Alert Submitted

Need the ability to send SMS messages directly from Instana SaaS

Want the ability generate an SMS message directly from Instana. There are parts of the company that have access to Pager Duty, but it is not used universally. So, the customer has a need to general SMS messages. This would be for a SaaS deployment.
about 2 months ago in Instana / Alert Submitted

Need the ability to track and setup limits on Alerting egress

The customer has had issues with their monitoring products where an Event Storm overwhelms their Alerting targets. In particular, the Event Storm caused issues with their ability to use their email system. The monitoring tool flooded their email s...
about 2 months ago in Instana / Alert Submitted

Time-based activation of Events / Alerts (e.g. active only 07:00–20:00)

Currently, it is not possible to define time-based activation directly on Events (e.g. Smart Alerts or Custom Events), such as limiting them to business hours from 07:00 to 20:00. For many use cases—such as business services, non-critical systems,...
2 months ago in Instana / Alert Submitted