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Showing 16

Customize Tags OTEL on ACE

The way to parameterize through the server.conf.yaml, the OTEL TAG is required because we currently have the X-Remote-Addr attribute that travels in the HTTP Headers, but when activating the OTEL in the server.conf.yaml of the integration server i...
4 months ago in Instana / ACE/IIB 0 Under review

implementing intelligent recommendations and remediation for Instana alerts

Got a feedback from my one of the largest manufacturer clients in Hong Kong. They would like to have a a quick summary of our Intelligent Recommendations and Remediation in the alert email. They thought that the current email does not have have th...
9 days ago in Instana / Alert 0 Under review

Change ACE autodiscovery to work for non-running processes

The autodiscovery for ACE currently works by looking for running ACE processes.Autodiscovery should discover all ACE installations, and all ACE entities (node, integration servers, message flows etc) whether or not they are running at the time. Al...
22 days ago in Instana / ACE/IIB 1 Under review

Create an event for the SUSPECT STATE database metric in MS SQL

We need to create an event when the database is in SUSPECT STATE equal to YES and notify this state. https://www.ibm.com/docs/en/instana-observability/1.0.305?topic=technologies-monitoring-microsoft-sql-server In the Instana's event page, we canno...
about 2 months ago in Instana / Alert 0 Under review

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
3 months ago in Instana / Alert 0 Under review

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
6 months ago in Instana / Alert 2 Under review

Instana ACE Tracing Should Not Modify MQ RFH2 Header or Message ID

Problem statement: Enabling ACE tracing for Instana introduces changes to MQ message structure (e.g., RFH2 header, CCSID, and traceparent field). This behavior breaks message compatibility with existing systems expecting unmodified MQ headers. Enh...
25 days ago in Instana / ACE/IIB 0 Under review

Enable Events, Alerts, and Dashboards for OracleDB Custom Polling Metrics

Currently, Instana does not support creating Events, Alerts, or Custom Dashboards based on the OracleDB custom polling metrics documented here: Monitoring OracleDB. Several of our clients who use OracleDB have requested the ability to leverage the...
about 2 months ago in Instana / Alert / Sensor 1 Under review

Color-coded highlighting based on ticket status

Description: Currently, Instana alert emails display ticket/event details in plain formatting. For better readability, we request support for color-coded highlighting based on ticket status. Request: Open Tickets → Title should be displayed in Red...
3 months ago in Instana / Alert 2 Under review

Event ID in the subject line

Description: At present, Instana alert emails display the Event ID (currently alphanumeric) only in the email body. For operational efficiency, we need the Event ID to also appear in the email subject line. Current Behavior: Event ID is alphanumer...
3 months ago in Instana / Alert 2 Under review