Cloud Management and AIOps


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SevOne: Expand Default NetFlow Port Allowlist and Improve Firewall Documentation

Problem Statement Current NetFlow configurations may require modification or disabling of the host Linux firewall when using commonly deployed UDP ports. This introduces unnecessary operational overhead and can lead to avoidable support cases and ...
18 days ago in SevOne / Dedicated NetFlow Collector (DNC) Is a defect

Clear message on SNMP Traps

When an SNMP trap arrives we can get emails based on the Trap getting triggered but we cannot get email notifications when the corresponding clear trap arrives. This makes parsing events difficult when looking for the "up" linked to a "down" event...
20 days ago in SevOne / Network Management System (NMS) Is a defect

Support for Azure Deployments' new requirements

Our IBM SevOne VHD images for Azure deployments are no longer supported. We have lots of customers already on said platform and many new customers might need fresh deployments on newer releases. Per our documentation SevOne supports only Standard_...
about 2 months ago in SevOne / Cloud Is a defect

Unable to assign User Groups Name containing spaces when creating API Keys

Group name with spaces in them should be allowed. Confirmed by support as well to not work in their environment.See case below.
3 months ago in Workload Automation Is a defect

Improved Feedback to User when Max Query Size is reached

Currently if the user makes a massive query that is very big the feedback message given to the user is "SevOne Appliance is currently unreachable". I don't believe this is a accurate representation of the system state. This can lead the user to be...
about 2 months ago in SevOne / Network Management System (NMS) Is a defect

Need the ability to dynamically populate Teams access

The customer has the need for the access controls for Teams to be dynamically populate. The customer has strict naming conventions. Those naming standards can be applied to things like tags, application names, website names, etc. The expectation i...
3 months ago in Instana / Access Control Is a defect

Webhook Error Check - Feature

Currently NMS accepts carriage return (\n) in any condition (or trigger) message under policies. However, it breaks the webhook mechanism, if the same policy is tied up to the respective webhook. Please add Error check (or Not allowed) when a carr...
11 months ago in SevOne / Network Management System (NMS) Is a defect

Update DI Device Summary to use High Speed Interface Metric

While reviewing a specific device's Device Summary in DI (7.2.3), the Interface Speed metric seems to be capped at 4294967295, the highest integer able to be stored on 32-bit systems. This seems to be pulling the out-of-the-box z-ifSpeed device in...
10 months ago in SevOne / Data Insight (DI) Is a defect

Restrict Visibility of Infrastructure Events

BackgroundWe recently created a dedicated group to manage and restrict access to infrastructure-related information. This group has been granted access only to specific application perspectives and selected websites, ensuring that sensitive infras...
10 months ago in Instana / Access Control Is a defect

Flexibility to adjust the adaptive threshold to take a longer time-frame into account to avoid sharp changes to the adaptive threshold.

The customer requests more flexibility in the method of determining the adaptive threshold and allow the adaptive threshold to take a longer time-frame into account when modifying the threshold. In the cases experiences by the customer, when a tre...
almost 2 years ago in Instana / Alert Is a defect

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