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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 12

Custom time range to schedule an instana alert

Custom scheduling of alerting is not available - like volume monitoring alerts to be scheduled only for week days, this will be useful to schedule the alerts only for the required time and ignore false alerts
5 months ago in Instana / SRE 1 Not under consideration

Turbonomic on EKS with Turbonomic provided ingress and TLS termination at Load Balancer - Documentation is incomplete/inaccurate

Scenario: Customer is deploying Turbonomic platform on EKS cluster with Turbonomic provided nginx ingress. It needs to terminate TLS at the ELB. Issue with Documentation: The provided documentation at "https://github.com/turbonomic/t8c-install/wik...
almost 3 years ago in IBM Turbonomic ARM / Documentation 5 Not under consideration

Documentation on the policies created dynamically

We don't have documentation on policies Turbonomic creates on the fly based on the target environment configuration/setttings e.g. ASG, compliance policies, k8s env policies etc. Can we have this documented to understand whats learnt from each env...
about 3 years ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

At the time of first reviewing the case to request for the backend server logs to be preserved by the SaaS team for retrospective review.

During the initial review of a case, the SaaS team should be able to save the back-end server logs and conduct a retrospective review.Of course, the customer needs to report the issue as soon as possible in order to have the best chance of preserv...
over 1 year ago in Instana / SRE 1 Not under consideration

the process to update the SSL certificate needs to be better supported by the documentation

Customers (not just this one) have spent HOURS in VI editing the yaml file trying to get the cert to work. This will reduce customer frustration and improve the feeling towards our product. The current documentation (which is very good ) is here -...
over 1 year ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

Context help on VM Policy Settings would really help customer understanding, and reduce calls to support.

I had to explain Memory Increase recommendations in detail last week - and a lot of the confusion was a lack of understanding of the scaling constraints. It would have been really helpful to drive home concepts with context help. Either the letter...
almost 3 years ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

Documentation around Openshift Operator management

Current Documentation does not cover managment of Subscriptions Install Plans Managing upgrades via Subscriptions and Managing the Operator deployment eg offline repo extra config eg CPU limits or custom build of operator to support hardend build.
over 1 year ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

Customer defined encryption key for data at rest

Have the option for customers to defined their encryption key for data stored at rest on INSTANA's SaaS Backends. For example, an integration with IBM Key Protect for IBM Cloud could do that.
over 3 years ago in Instana / SRE 1 Not under consideration

API Guide Enhancement

In meeting with a customer recently to help them troubleshoot API issues that they were telling us about, we asked if they had our API guide and they said that yes they had it, but it offered very little assistance and us introducing them to Swagg...
almost 2 years ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

Open a service IP per tenant to send events via Webhook

Open a service IP per tenant to send events via Webhook, so that you don't have to open the entire list of IPs given by the instant support according to the region and then run the risk of adding more IPs without inform us and that the alerts do n...
almost 3 years ago in Instana / Alert / SRE 1 Not under consideration