Cloud and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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User Experience

The same underlying date field is exposed under different names in Apptio Targetprocess Request Entity —“Completion Date” in the UI, “Finished” in lists, and “EndDate” in filters—and this inconsistency is by design and not currently configurable.

Why it’s useful Clarifies that the naming inconsistency is out‑of‑the‑box behavior, not a misconfiguration by your team. Prevents wasted effort trying to rename or standardize fields that cannot be unified today. Establishes the correct field name...
3 months ago in Targetprocess / User Experience Future consideration

Service Desk Text Search - Clearing this field could be a little user friendly.

Suggested Improvement: Automatically Clear Keyword Search When Focus Leaves the Field We've had multiple clients report that after clearing the keyword search field, they move on to another action, such as applying a different filter, only to see ...
16 days ago in Targetprocess / User Experience Submitted

Quick add form is very limited and doesn't allow for cascading drop-downs / dependency drop downs

Quick add forms should support cascading and dependency-driven dropdowns so that selecting one field dynamically filters the options available in dependent fields. This feature is valuable for all end users who create entities and need form fields...
about 1 month ago in Targetprocess / User Experience Submitted

When creating certain items, when you click off them it deletes it and you have to start over.

When we try to add an item like an Epic, Initiative, Expense, Work Allocation etc... (Basically when you have a pop up to add something) when you click off of it before saving it, you lose everything completely. I wish there was a way to cancel it...
3 months ago in Targetprocess / User Experience Future consideration

Item Lock Feature - Stop all changes

I think it would be great if ATP had a feature that locked an item from changes. Meaning all automations, metrics, and/or edits stop on that item. Example Request item XXXX was closed and completed, a change in Metric would NOT update anything on ...
8 months ago in Targetprocess / User Experience Under review

Update the Logo in Targetprocess

The current logo in Targetprocess is 'Apptio' - this causes confusion for colleagues who are also using Apptio One / IBM Apptio as they call Targetprocess the wrong name and get confused with the systems Please could the logo be updated to the 'Ap...
6 months ago in Targetprocess / User Experience Future consideration

Entity Split Screen Fields

As a person splitting an entity, I want all fields that are frequently used automatically populated. At this time, the fields on the split screen are predetermined. We would like the ability to manage which fields show for our users when splitting...
about 1 year ago in Targetprocess / User Experience Future consideration

Accessibility Conformance Roadmap

Greetings, We reached out to your support desk recently because we are planning on switching to the Targetprocess Service Desk for our support and idea ticketing system. One of our clients raised concerns on accessibility and after reviewing the, ...
4 months ago in Targetprocess / User Experience Planned for future release

Effort field and Progress bar on feature, expand functionalities to include story points from all child work items (stories and bugs)

When our users are looking at features, it can be a little misleading on features that have no open stories but open bugs to see a progress bar of 100% complete. Would like to have the ability to expand the functionality of these fields to include...
about 1 month ago in Targetprocess / User Experience Submitted

Display terms in the export instead of default (native) names

Data exports should use customer-configured display terms for field names rather than native or technical system names to improve readability and consistency. This feature benefits all users who export data for reporting, auditing, or sharing with...
about 1 month ago in Targetprocess / User Experience Submitted

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