Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Ideas

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Functionality to export,edit,import IWS Database Objects in Excel (or some other form of spreadsheets)

This is an idea to add a functionality to export/import IWS Database Objects to/from IWS DB. Many IWS customers are requesting a functionality to export IWS Database Objects to a spreadsheet, edit them, then bulk import the objects back to IWS DB....
4 days ago in Workload Automation 0 Submitted

Update the Workstation definition during manual switchmgr

Whenever you run a switchmgr to move the MDM from one server to the other, it should automatically update the workstation definitions. This is already done during an automatic failover, just not a manual one.
about 8 hours ago in Workload Automation 0 Submitted

Support for multiple database hosts for Docker Compose deployments

In the Docker Compose setup for IBM Workload Automation (TWS and DWC), the DB_HOSTNAME variable accepts only one host. We have a database with a primary and backup host for failover, and in non-container setups (e.g., CLIConfig.properties), multip...
4 days ago in Workload Automation 0 Submitted

How to find pool/d-pool name for a dynamic agent, based on a command or SQL query

In order to find out a pool for a given dynamic agent, the current method is to take a dump of all CPU definitions and then search for the existing pool associated with the agent, however in huge environments where adding agents to pool is a frequ...
3 days ago in Workload Automation 0 Submitted

Enable Alerting on Business Metrics in Instana

Instana currently supports the ingestion of business metrics via OpenTelemetry (OTLP), which is a powerful way to correlate application performance with business outcomes. However, there is no native mechanism to create alerts based on these busin...
7 days ago in Instana / Integrations 0 Submitted

Correct the vague error messages output from twsinst

While upgrading FTAs from IWS 10.1.5 to IWS 10.2.3 we received the following vague and totally unhelpful output from the backup step. Wed 05 Nov 2025 01:38:39 PM MST backupInstance begin Wed 05 Nov 2025 01:38:39 PM MST /usr/lib/maestro/TWS/LINUX_X...
8 days ago in Workload Automation 0 Submitted

Create a custom Field in the Incident Details Overview to save the ITSDM Ticket Number

We have a customer that uses the generic WebHook to integrate with an ITSDM (CA Service Now). Today we don't have any rastreability at Instana, when a ticket is create in the ITSDM. Our first request would be to create a custom field at Incident D...
2 months ago in Instana / Integrations 0 Submitted

Add compatibility matrix for plugins with IBM Workload automation

Hi Team, Currently, there is no compatibility matrix for cyberark plugin version compatibility with IBM workload automation versions. Hence, it is difficult to check and plan for TWS-CyberArk integration. Please create a compatibility matrix that ...
11 days ago in Workload Automation 0 Submitted

This would be a request for IBM Workload Automation for Linux in Azure and Snowflake plugin. Add ability for IWS Snowflake plugin to be able to call database stored procedure in the SQL statement.

Customer using Snowflake plugin want to be able to call stored procedure, which is currently not allowed. Only base SQL statement are currently allowed.
14 days ago in Workload Automation 0 Submitted

Instana ServiceNow Service Graph Connector API

Instana currently integrates with ServiceNow for forwarding the events. However, there is no capability available to integrate with the CMDB to sync data. One of our customer is looking for an Observability solution for their IT Infrastructure (50...
5 months ago in Instana / Integrations 0 Submitted

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