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IBM Cloud Pak for AIOps

Trade up from Netcool to AIOps Incidents Alarms concatenation

The customer is upgrading from Netcool to AIOps. The alarm aggregation/concatenation functionality behaves differently between the two tools. In Netcool, separating (de-aggregating) alarms is much simpler than in AIOps. The recommendation is to ma...
1 day ago in IBM Cloud Pak for AIOps Submitted

Display Owner Name Instead of User ID in Alert Details After Ownership Assignment

In the Alert Viewer page (AIOps), when a user takes ownership using: Right-click → “Take Ownership” (OOB tool), or “Assign Owner” option the Alert Details panel does not display the owner’s name. Instead, it shows only the User ID. Current B...
21 days ago in IBM Cloud Pak for AIOps Under review

AIOPs alert viewer to provide distinct and meaningful visualization for every individual group of alerts in case of super grouped alerts

Currently when AIOPs does super grouping and present all those super grouped alerts ( where individual group of alerts may come from scope/topology/temp policies ) in AIOPs alert viewer , all alerts ( irrespective of which individual group/s they ...
2 months ago in IBM Cloud Pak for AIOps Planned for future release

Formal Certification for the Message Bus Probe for Nokia NSP 25.11

This is required for the latest NSP Version integration for the Message bus probe. ( On Premise integration ). Version: NSP 25.11 via the message Bus and not NFMP via NOKIA JMS probe. to be certified and formally supported. Current Version certifi...
about 1 month ago in IBM Cloud Pak for AIOps Under review

Assign a runbook to incident

Today we need send a message by a webhook when an incident is created/updated, currently we are using "Invoke IBM Tivoli Netcool/Impact" but we want to aviod use impact and solve whole workflow in AIOPs In Automation-> Policy Template currentrl...
5 months ago in IBM Cloud Pak for AIOps

Update the NcKL rule library for Syslog

Update the library to enable the automatic normalization of any type of syslog message from Juniper or Cisco devices. Currently, the library is outdated, and the syslog messages the client is receiving are not being normalized according to this st...
4 months ago in IBM Cloud Pak for AIOps Under review

Allow customization of success and error messages for right-click tools in Web GUI

Currently, when executing a right-click tool from the alert Viewer in Netcool/Web GUI, the framework displays generic success or error messages based on the execution result. It would be very useful to provide the ability to define custom success ...
23 days ago in IBM Cloud Pak for AIOps Future consideration

Right click option on Incident Viewer page for 'Take ownership' of an incident

Currently, customers have an option to 'Manage Assignee' on the Incident viewer page. However, with 100s of users and a whole bunch of incidents, this would be a time consuming activity to manage assignee for each of the incidents.Can we propose a...
17 days ago in IBM Cloud Pak for AIOps Planned for future release

AIOps to train over time on user actions/behaviors on events and incidents that can then be used for triage and resolution

AIOps over time would observe user actions on events and incidents. It would then: propose recommended next steps highlight previous actions taken self heal with a vetted solution This would assist in the triaging of alerts and possibly reduce inc...
4 months ago in IBM Cloud Pak for AIOps Under review

Watson Runbook Automation (RBA) Email Notification Option

Require the OOTB email notification for success or failure or the status of Runbook automation execution. It helps if the feature is working or not. Otherwise, every time we need to login to the GUI and verify the history of the automation trigger...
2 months ago in IBM Cloud Pak for AIOps Under review