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Instana

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Deploy and upgrade all the components in Instana Backend on Openshift with a single Operator

We need to simplify the upgrading and deploying procedure for INSTANA Backend on Openshift, A standard Openshift Operator could be the solution. It should allow to install the components and to upgrade it and the components as a standard Operator ...
6 days ago in Instana / Backend Enablement 0 Submitted

Synthetic PoP support for ARM architecture

Please consider to add official ARM64 compatible images for all Instana self hosted Synthetic PoP components. ARM architecture proves to be ever more popular and this feature would enable teams to fully migrate to this new ecosystem. PS: Please co...
about 2 hours ago in Instana / Synthetic 0 Submitted

Customize Tags OTEL on ACE

The way to parameterize through the server.conf.yaml, the OTEL TAG is required because we currently have the X-Remote-Addr attribute that travels in the HTTP Headers, but when activating the OTEL in the server.conf.yaml of the integration server i...
27 days ago in Instana / ACE/IIB 0 Submitted

Monitoring/compatibility issue: jvm_attach_generic - part of magic xpi monitoring

As per the customer- The host agent cannot attach correctly to this Java Virtual Machine. Therefore, this process will not be traced. Refer to the host agent logs for more information as to why the attachment failed. The host agent will try to con...
1 day ago in Instana / Tracing 0 Submitted

Monitoring More Than 400 Kafka Topics

Based on the case TS020129393, the customer would like to monitor more than 400 Kafka topics which was limited by default on Instana agent monitoring according to document https://www.ibm.com/docs/en/instana-observability/1.0.303?topic=technologie...
5 days ago in Instana / Other Tracers 1 Submitted

Request to Remove the 400-Topic Limit for Kafka Metrics Collection in Instana Agent

Currently, Instana Agent imposes a limit of 400 topics for Kafka metrics collection. We would like to kindly request that this restriction be relaxed or removed. In the system we are currently building, the number of topics is expected to reach ap...
6 days ago in Instana / Metric Store 1 Submitted

Create a custom Field in the Incident Details Overview to save the ITSDM Ticket Number

We have a customer that uses the generic WebHook to integrate with an ITSDM (CA Service Now). Today we don't have any rastreability at Instana, when a ticket is create in the ITSDM. Our first request would be to create a custom field at Incident D...
4 days ago in Instana / Integrations 0 Submitted

Request for Kafka Partition-Level Metrics Collection in Instana

Currently, Instana does not provide the ability to collect Kafka metrics at the partition level. For example, it is not possible to monitor the backlog of messages for each partition. If such information cannot be obtained directly in Instana, it ...
6 days ago in Instana / Metric Store 0 Submitted

Inclusion of option to disable Auto-Closure of Agent Alerts in Instana

Sharing the customer request below: "I wanted to raise a concern regarding the current alert auto-closure mechanism in Instana, specifically for cases where agents go offline or stop reporting. While I appreciate the workaround suggested—setting b...
22 days ago in Instana / Infrastructure 1 Submitted

Enhance the event table

Let's say i have 20+ IBMi systems all under the same zone.I have a filter within the Event page that only show me my IBMi Zone, and the table is really hard to read because:- "On" always shows the sensor name (which can be like Active jobs on..., ...
19 days ago in Instana / Backend Enablement 0 Submitted

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