Cloud Management and AIOps

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):

  • Cloud Pak for Multicloud Management

  • Cloud Pak for Network Automation - incl Orchestration and Performance Management

  • Cloud Pak for Watson AIOps - incl Netcool Operations Management portfolio

  • Control Desk

  • Edge Application Manager

  • IBM Observability with Instana

  • ITM-APM Products - incl IBM Tivoli Monitoring v6 and Application Performance Monitoring v8

  • Workload Automation - incl Workload Scheduler

  • Tivoli System Automation - inc Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)

  • Tivoli Application Dependency Discovery Manager - TADDM

If you encounter any issues accessing the Ideas portals, please send email describing the issue to ideasibm@us.ibm.com for resolution.

For more information about IBM's Ideas program visit ibm.com/ideas.

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Control Desk

Showing 58 of 1084

Collection based on a condition

Have a conditional expression as an option on Collections with the ability to control the population of the collection based on the condition.
almost 8 years ago in Control Desk 3 Not under consideration

Allow Change Status Dialog to Transfer Data back to Ticket

We want to allow main record data changes (e.g. Incident) to be written back to the main record after the Change Status dialog has been submitted.We have data which is conditionally required before the user can change the staus of an Incident. We...
almost 8 years ago in Control Desk 4 Not under consideration

Hide Left Nav Bar based on security group

we need an ability to hide the start center based on security groups. so non IT people wont be seeing the left NAV bar
about 8 years ago in Control Desk 4 Not under consideration

Align Quick Insert To Simple Insert Dialogs

Quick Insert links on the Start Center should behave exactly the same as creating a new record in the application. Presently, Quick Insert links bypass any Create Simple dialogs.
almost 8 years ago in Control Desk 3 Not under consideration

Self Service Portal Virtual Assistant to Search through Service Offerings, not just solutions.

Self Service Portal Virtual Assistant to Search through Service Offerings, not just solutions.
about 3 years ago in Control Desk 2 Future consideration

Required fields to be shown on a list/table on screen.

Required fields to be shown on a list/table on screen. Once each field is clicked o, takes you to the required field to fill out, once filled out, disappears from the table/list.
over 3 years ago in Control Desk 4 Future consideration

IBM Control Desk Self Service Portal - Modify Service Desk Agent UI fields

Ability for ICD admins to configure fields for Self Service Portal Service Desk Agent UI.
about 4 years ago in Control Desk 2 Future consideration

Enable all implicit variables in Service Catalog scripts

Enable all implicit variables in Service Catalog scripts. Scripts which are triggered by a launchpoint have a number of standard implicit variables (e.g. user and app) as well as injected variables (e.g. var_modified, var_hidden, var_readonly). ...
over 5 years ago in Control Desk 1 Not under consideration

Ability to sort by CREATIONDATE on the self-service center's 'My requests' pod

General feedback and enhancement request from the User Groups's IBM Control Desk workgroup: ability to create default sort by CREATIONDATE on the self-service center's 'My requests' pod is required from many customers. Editing the app XML it does ...
over 5 years ago in Control Desk 1 Future consideration

Dynamically report authorized CIs not related (directly/indirectly over multiple steps) to a BusinessService

For Audit purposes we Need to Report all authorized CIs that have no relationship to a CI.BUSINESSSERVICE object. In our case the CI.BUSINESSSERVICE is related to the upper most CI which represents the technical Service, while the BusinessService ...
over 7 years ago in Control Desk 2 Future consideration