Cloud Management and AIOps

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):

  • Cloud Pak for Multicloud Management

  • Cloud Pak for Network Automation - incl Orchestration and Performance Management

  • Cloud Pak for Watson AIOps - incl Netcool Operations Management portfolio

  • Control Desk

  • Edge Application Manager

  • IBM Observability with Instana

  • ITM-APM Products - incl IBM Tivoli Monitoring v6 and Application Performance Monitoring v8

  • Workload Automation - incl Workload Scheduler

  • Tivoli System Automation - inc Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)

  • Tivoli Application Dependency Discovery Manager - TADDM

If you encounter any issues accessing the Ideas portals, please send email describing the issue to for resolution.

For more information about IBM's Ideas program visit



Control Desk

Showing 58 of 1084

Asset reconciliation

We use reconciliation tool to reconcile our Authorized and Deployed assets. We are experiencing difficulties to properly handle asset reconciliation due to the limitations of the tool.1. There are only certain fields available for filtering. Asset...
over 6 years ago in Control Desk 4 Future consideration

Automatic Update of CI´s Relations

When the CIs synchronize process is executed, specially after a discovery and ITIC processes we need that de CI´s relations be updated on Authorized database and the old data be deleted.
over 6 years ago in Control Desk 3 Future consideration

Perform Asset reconcilation from Deployed to Authorized asset

Currently it is only possible to perform reconciliation between Authorized and Deployed assets one way. It would be useful if a reconciliation task could be created to find all deployed assets without authorized asset
almost 7 years ago in Control Desk 4 Future consideration

Ability to dp Adhoc reporting in Service Request Application

As per the PMR 83389,442,000 - ability to Adhoc reporting is not a feature for applications like Service request.However, this functionality is used by managers and Technical Directors to monitor and analyze KPI's of the Fulfillment teams.Hence, t...
almost 7 years ago in Control Desk 4 Future consideration

Database Connection Issue

When the change record with number of CIs greater than 55 is submitted into workflow, an error comes stating Database Connection Failure
over 7 years ago in Control Desk 3 Future consideration

Request Fulfillment Offering Catalog Type ahead feature

Type Ahead Feature to assist customers in Search ability of offering catalogs in Request Fulfillment (SCCD) The ability for the application to filter on records as the customer types without hitting "Enter" key
over 7 years ago in Control Desk 3 Future consideration

Enable Incident Entry in Self-Service-Portal

Currently when Incident are entered through the Self-Service-Portal, they result in a Service Reuqest ("Report Issue"). This makes it necessary for the Servicedesk to duplicate the tickets and close the originated Service Request. This again confu...
over 7 years ago in Control Desk 4 Future consideration

Dynamically report authorized CIs not related (directly/indirectly over multiple steps) to a BusinessService

For Audit purposes we Need to Report all authorized CIs that have no relationship to a CI.BUSINESSSERVICE object. In our case the CI.BUSINESSSERVICE is related to the upper most CI which represents the technical Service, while the BusinessService ...
over 7 years ago in Control Desk 2 Future consideration

Lists in dialog boxes - ability to select all items returned from a filtered list

When in a dialog box having a table, you can only simultaneously select visible rows. Would like ability to select all in the result set.
over 7 years ago in Control Desk 3 Not under consideration

Collection based on a condition

Have a conditional expression as an option on Collections with the ability to control the population of the collection based on the condition.
almost 8 years ago in Control Desk 3 Not under consideration