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Request to enhance the JDBC gateway to enable connections to two Databases in a single gateway process
Request to allow JDBC gateway to write to two databases in a single gateway process - This allows us to write to different databases at the same time ensuring the delivery of all alarms to both the databases simultaneously.
We have had several customers requesting the gateway integration for Remedy ITSM v20. There is only this information which does not address how the existing nco_g_bmc_remedy should be configured:
Option to truncate context field in Netcool SCOM probe
When the context attribute of the alarm object SCOM sends to the SCOM probe is very large, the SCOM probe crashes. The problem can be solved when the probe truncates the context field (and all related context_xxx fields) to a certain number of byt...
Message Bus Probe: token with kafka topic name in rulesfile
Today it is possible to add multiple topics for a given probe installation. However, there is no token available in the rulesfile to check from which topic a given message came from. This means, if I have a common kafka server with topics that req...
For a NOI installation running on OCP with LDAP mode proxy, it is an absolute requirement that the users icpadmin and impactadmin must exist in the connected LDAP. The names of these users are not freely selectable, but must be exactly the same.
Correlate events with a change (recorded in SNOW, Remedy) OOTB
US FSM customers are requesting the ability to ingest change data and correlate events in Netcool / CP4WAIOps to that change. There are a variety of ways to represent this in our tools, but BofA / Morgan Stanley in particular are looking for a sta...
Require support for OAuth in Message Bus Probe when connecting to Azure
Support for Azure Secure Webhooks leveraging OAuth2 security with the Netcool Message Bus Probe. System:Integration of Message Bus with AzureActor: User requires Secure Webhook integration with Message Bus As our clients adopt more Cloud-native en...
ServiceNow Observer Filter exclude or include on each table
Currently ServiceNow observer filtering option for Include or Exclude works globally on all API calls. This poses a problem when we wanted to filter based on certain attributes which are not globally available on all tables. Because of this we are...
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