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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

SSL Support for DB2 integration in Cloud Pak for AIOps

In a troubleshooting case that we have open, we have been informed that the DB2 integration for Cloud Pak for AIOps does not support SSL connection to the database. The security need for SSL should be self-evident; AIOps event data contains propri...
6 days ago in IBM Cloud Pak for AIOps Under review

AIOps to train over time on user actions/behaviors on events and incidents that can then be used for triage and resolution

AIOps over time would observe user actions on events and incidents. It would then: propose recommended next steps highlight previous actions taken self heal with a vetted solution This would assist in the triaging of alerts and possibly reduce inc...
18 days ago in IBM Cloud Pak for AIOps Under review

Update the NcKL rule library for Syslog

Update the library to enable the automatic normalization of any type of syslog message from Juniper or Cisco devices. Currently, the library is outdated, and the syslog messages the client is receiving are not being normalized according to this st...
about 1 month ago in IBM Cloud Pak for AIOps Under review

Assign a runbook to incident

Today we need send a message by a webhook when an incident is created/updated, currently we are using "Invoke IBM Tivoli Netcool/Impact" but we want to aviod use impact and solve whole workflow in AIOPs In Automation-> Policy Template currentrl...
2 months ago in IBM Cloud Pak for AIOps Under review

BOA - Admin can not create nested right click tools in CP4AIOPS

Creating a sub-menu feature is per user and there is no way for Admins to create a right-click menu structure which is visible to all users. In normal operations , tools are created by admin and then given role based access to the users. As users ...
26 days ago in IBM Cloud Pak for AIOps Under review

Provide notes synchronisation with external ITSM system (ServiceNow)

Bell requires bidirectional synchronisation of incident notes between IBM Cloud Pak for AIOps and external ITSM platforms, such as ServiceNow. Currently, there is no capability to share or synchronise note updates between these systems.Bidirection...
16 days ago in IBM Cloud Pak for AIOps Under review

Provide SSL connections via the DB2 Connector in CP4AIOPs running on OCP

SSL connection for DB2 connector allows secure connections to DB2 from CP4AIOps. This will benefit customers who have a secure zone implemented in their environment.
6 days ago in IBM Cloud Pak for AIOps Under review

Search filter for Alert right-click menu Assign owner.

Allowing users to quickly find and select the intended owner or team, especially in environments with large user directories. Enduser will be benefited, faster routing of alerts to the appropriate owner/team increases resolution speed and clarity....
about 2 months ago in IBM Cloud Pak for AIOps Under review

Enable to configure the transition time of an Incident auto‑closure behaviour

The current behaviour in Cloud Pak for AIOps automatically transitions incidents from “Resolved” to “Closed” after a short, fixed period (approximately 120 seconds). At present, this transition time is not configurable. Bell’s ServiceNow operation...
16 days ago in IBM Cloud Pak for AIOps Under review

See the metric timeseries in case of a anomaly temporal grouping

It is difficult to navigate to the corresponding alerts and see the metric timeseries in case of a anomaly temporal grouping. In the justification panel one could link to the metric to see how it behaves, And also it is not possible to link the or...
12 days ago in IBM Cloud Pak for AIOps Under review