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IBM Cloud Pak for AIOps

AIOPs alert viewer to provide distinct and meaningful visualization for every individual group of alerts in case of super grouped alerts

Currently when AIOPs does super grouping and present all those super grouped alerts ( where individual group of alerts may come from scope/topology/temp policies ) in AIOPs alert viewer , all alerts ( irrespective of which individual group/s they ...
2 months ago in IBM Cloud Pak for AIOps Planned for future release

Right click option on Incident Viewer page for 'Take ownership' of an incident

Currently, customers have an option to 'Manage Assignee' on the Incident viewer page. However, with 100s of users and a whole bunch of incidents, this would be a time consuming activity to manage assignee for each of the incidents.Can we propose a...
19 days ago in IBM Cloud Pak for AIOps Planned for future release

Search filter for Alert right-click menu Assign owner.

Allowing users to quickly find and select the intended owner or team, especially in environments with large user directories. Enduser will be benefited, faster routing of alerts to the appropriate owner/team increases resolution speed and clarity....
5 months ago in IBM Cloud Pak for AIOps Planned for future release

Modification requested for the behavior of the "Default event deduplication policy"

We request that the behavior of the "Default event deduplication policy" be adjusted to exclusively handle deduplication, and not the Event to Alert Promotion.As of AIOps version 4.10, this policy has become mandatory for events to be promoted as ...
2 months ago in IBM Cloud Pak for AIOps Planned for future release

Option to encode or not to encode the url before it is launched from the Client-side action.

Please allow an option to not encode a url. It would default to encode. It can provide a security warning if it is not encoded. Description:If a field has an encoded URL in it and we do not want the Client-side Automations Action to encode the fie...
6 months ago in IBM Cloud Pak for AIOps Planned for future release

Propose the creation of contextual menus within the Incident section of Watson AIOps to manage grouped incidents, similar to existing capabilities for individual alerts.

Currently, Watson AIOps allows specific actions to be executed through contextual menus within individual alerts. However, this capability does not exist in the Incident section, where multiple related alerts are grouped into a single incident. Th...
10 months ago in IBM Cloud Pak for AIOps Planned for future release

Managing policies through APIs

The temporal training resulted in a really large set of insights, with over 50 thousand results. As the operators review the generated policies, we need enable, disable, or achive policies frequently. However, doing that through the UI is really t...
over 1 year ago in IBM Cloud Pak for AIOps Planned for future release

Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
about 2 years ago in IBM Cloud Pak for AIOps Planned for future release

Enhance logging/monitoring of the MessageBusGateway to expose when batch queueing is occurring

We had a situation where batches were being queued because the default concurrentRequestThreads for sending out http for the MessageBus Gateway is one. When the load was heavy, the Gateway could not keep up and was queueing the output in java heap...
4 months ago in IBM Cloud Pak for AIOps Planned for future release

ServiceNow Observer: Better control over imported metadata

We would like to be able to control which fields from the ServiceNow CMDB records are copied into properties of the resources in CP4AIOps. This could be tricky because different classes of CIs have different sets of fields, but it could be done by...
26 days ago in IBM Cloud Pak for AIOps Planned for future release