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Training Cloud Pak for AIOps with Historical data from Netcool Reporter
From legacy Netcool customer who has the historical alarms stored in DB2 Reporter Database To incentivize upgrade to Cloud Pak for AIOps, the existing Historical Alarms in DB2 Reporter Database can bring existing "Knowledge" into the new AIOps as ...
AWS Observer Configuration Requires Support for the New Regions Added by AWS
From the Documentation at https://www.ibm.com/docs/en/nasm/1.1.20?topic=ui-configuring-aws-observer-jobs. Under the AWS Observer Load Job Parameters, the Region configuration is currently a Drop-Down Selection of Regions supported by AWS However A...
Filtering on tickets within ServiceNow integration in CP4AIOps
When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
When searching for a device in EventViewer - IBM_Cloud_Analytics, it should display the entire grouping for which it is part of + individual alarms (Individual_Alarm.png + CEACorrelationDetail_Group.PNG). Currently it displays it, only if it is si...
multi-tenency and multi-chatops channel support for Cloud Pak for AIOps
We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
Maximo for IT is the successor of the current version of IBM Control Desk and needs to be supported with the TRSM GW which allows incident creation and synchronization. The Target Maximo for IT minimum version is 8.1.4 (as part of MAS/Maximo Proce...
Case TS015515700 - MTTRapd probe - SNMP V3 credentials issue - SHA512 support
In UAT/Dev we have come across three devices which are using SHA512 as SNMP V3 credentials As of now, MTTrapd probe we have at is not supporting SHA512 and we have opened a PMR for this issue. Below is the response in PMR The details for the mttra...
GCP Stackdriver Events(Alerts) ingestion to IBM Cloud Pak for AIOps
As per IBM Cloud Pak for AIOps v4.3.0 documentation there is no support for GCP Stackdriver for Event(Alert) ingestion. Client is interested to know if such integration is possible, or on Cloud Pak for AIOps roadmap. References: https://cloud.goog...
Historical Dashborad for incidentes and alerts is requiered
A standard task in IT Operations teams is to report and analyze incidents monthly to create improvement plans, tracking and to get statistical analysis. Is requiered to have the ability to create dashboard containing all the incidents and alerts i...
Add support for recent versions of CA Spectrum (22.x) for the Netcool nco-p-ca-spectrum-corba probe
We (DOD / Defense Information Systems Agency) need to forward alerts from Spectrum CA to Netcool. The Spectrum version we are running is 184.108.40.206.13. Documentation for the Spectrum probe only indicates that it is supported through version 10.0.
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