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This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Alert

Showing 14

Hostname details instead of service name in custom event alert?

The customer would like to see Hostname details in custom event alerts instead of service or process names.
over 2 years ago in Instana / Alert 1 Functionality already exists

Scope of the Smart alert are not based on Individual endpoints

trying to group alerts based on individual endpoints
almost 3 years ago in Instana / Alert 1 Functionality already exists

Service Entity rules with an Application Perspective scope should only fire if calls in the AP are impacted

TL DR - the customer expectation when setting up a Service alert with an Application Perspective scope is that it uses the same KPIs that they see when viewing the service within the AP.
about 4 years ago in Instana / Alert 0 Functionality already exists

Alerts for endpoints do not contain details of the service they are part of

Service details should be included in Endpoint events when sent via Alert Channels. Without this information they can't route events to the correct team and want to use us as a key part of their alerting strategy.
about 4 years ago in Instana / Alert 0 Functionality already exists