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Alert

Showing 27

Be able to set priority in the Service Now integration (alert channel)

We currently set priority, it seems, in an arbitrary manner. However, its seems that the priority in SNOW is actually based on two other fields: business impact and urgency. This request is to be able to set an impact and urgency field on SNOW ale...
9 months ago in Instana / Alert / Integrations 2 Delivered

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.
9 months ago in Instana / Alert / Integrations 2 Delivered

Alert on New Agent Registration at the SaaS Backend

The Customer needs to control the Instana Agent "one-liner installer" which is public information. In that sense, every user that has according permissions, can register a new agent against the Instana Backend. To avoid unwanted agent sprawl the c...
over 1 year ago in Instana / Agent / Alert 0 Delivered

Event API: Fetch events related a single entity or a query

As an IT Ops engineer looking into specific entities in any 3rd party tools backed by Instana data, I would like to fetch / see all the existing issues and incidents of a specific entity. Currently, we have the API: https://instana.github.io/opena...
almost 2 years ago in Instana / Alert / Integrations 1 Delivered

Numeric scale for sensitivity slider in Smart Alerts

a numeric value for sensitivity fo Smart Alerts is desired.Iteratively tuning the sensitivity of multiple alerts is complicated as there is no way to measure "how much" it has been changed or to compare sensitivities between alerts.
over 3 years ago in Instana / Alert 0 Delivered

Need Filter / Condition for Event API

The customer would like to have filter for Event API to gather events based on "type" ("incident" "issue" or "change"). Business Use CaseCurrently there are thousands of events are getting created on the Production system. We are trying to use eve...
over 3 years ago in Instana / Alert 0 Delivered

events does not have end state

No description provided
over 3 years ago in Instana / Alert 0 Delivered