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Cloud Management and AIOps


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Enhancement for the quick search feature within the EventViewer

When events are grouped within the EventViewer, you can’t use the quick search to find events. Please have a look at the attached screenshots: eventViewer1.png: Framed pink are alle the events which are grouped underneath the top lovel event. filt...
over 2 years ago in IBM Cloud Pak for AIOps 0 Delivered

Monitoring Tibco BW - metrics

Hi, Based on Request #24197 and Request #24185 Tibco BW (https://www.tibco.com/products/tibco-businessworks) is not supported by Instana. We have all our business logic there and right now we do not have any way to monitor or trace it. Business wo...
almost 2 years ago in Instana / Java / Tracing 4 Delivered

Problem to discover Serial Number, Manufacturer and vendor parameters for Tiesse devices

I'm trying to find the serial number, manifacture and vendor parameters of the Tiesse devices. I built the ad hoc agent but even if it does not give an error it does not extract the desired values.
about 2 years ago in Tivoli Network Manager 4 Delivered

Turbonomic discovery of Tags for a group of Azure subscription

When creating a group with filter applied, for RG (resource group) group & VM group, Tag filter is available, but no for creating a group for account. We can see tag details shown in the Related Tag Information widget for resource group and V...
almost 2 years ago in IBM Turbonomic ARM / Public Cloud IaaS 1 Delivered

ASM Jobs that hit the max_capacity of 10 should pend and then retry, rather than go to Failed. (On prem version and possibly cloud version too)

We have a lot of VMWare observer jobs on ASM 1.1.16 on prem that occasionally hit the max_capacity value set to 10. The jobs go into a Failed state and never restart unless manually restarted. ASM should have a Pending or Waiting state and retry t...
over 1 year ago in IBM Cloud Pak for AIOps 0 Delivered

Windows Service status

It would be great if we could see and alert on the status of Windows Services, Running, Stopped, Started etc. The current "Services" section in the configuration file is really just process monitoring. We need a clear distinction between the two.
over 1 year ago in Instana / Sensor 3 Delivered

OpenTelemetry Infrastructure correlation improvement

The customer is using the standard Otel protocol exporter (via http/grpc) and sends data to the instana agent on the host. https://github.com/open-telemetry/opentelemetry-dotnet/tree/main/src/OpenTelemetry.Exporter.OpenTelemetryProtocol They can s...
10 months ago in Instana / Other Tracers 8 Delivered

Include utilization data in the Action that Turbonomic send to ServiceNow

We need to show justification on the Action submitted to ServiceNow by Turbonomic. e.g. for VM resize Action ....we will need to be able to capture (on the SNOW ticket) the utilization data of the VM (current utilization AND the predicted utilizat...
over 1 year ago in IBM Turbonomic ARM / Custom Workflows 4 Delivered

ER to add the number of vCPU as a filter in the "Cloud Instance Type for Scaling under Scaling Constraints/Policies and the filter for "Memory capacity" does not seem to work

What is the desired customer use case?: See screenshot attached The customer is requesting this ER to add the number of vCPU as a filter when it comes to select "Cloud Instance Types" for Scaling under Scaling Constraints/Policies. Also the filt...
almost 2 years ago in IBM Turbonomic ARM / Public Cloud IaaS 2 Delivered

Need the ability to threshold and Event on string values

Within Instana, I can use the Dynamic Focus Query to limit what I threshold on if something is an entity. But, there are many times where customers want to Event and alert on specific string values where the fields are not entities. For example, t...
5 months ago in Instana / Alert 1 Delivered