Cloud Management and AIOps


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Showing 663 of 6251

AIOps Incident Lifecycle - User Config Option for Incident Closure Resolved State for Incident

The current lifecycle process doesn’t allow users to control when or how an incident should be marked as resolved or closed—it’s fully automated based on the Netcool alert status. This becomes an issue in certain use cases, especially when inciden...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

customize the email font or attach an image using email notification connector

customize the email font or attach an image using email notification connector
about 1 year ago in IBM Cloud Pak for AIOps 0 Under review

Provide manual sorting order for matchTokens values entered into a rule via the UI

matchTokens processing on event reception halts after the first resource matching a token is found. This provides an implicit ordering of token values to be entered from most-specific to most-generic. Achieving this is trivial when creating matchT...
8 months ago in IBM Cloud Pak for AIOps 1 Functionality already exists

Security: Provide Option to restrict Logins to one per user

Currently, AIOps does not prevent a single user from logging in multiple times using e.g. different browsers and/or different hosts (phone, laptop etc). This is desirable for many use-cases but violates a single-login-per-user policy. Many organis...
8 months ago in IBM Cloud Pak for AIOps 5 Functionality already exists

MS Teams Integration Multi-Channel Support

Currently, incidents are being sent to a single MS teams channel. We have different teams that manage different devices and alerts on those devices. The ability to set which incidents go to certain channels would allow our customer teams to choose...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Distinguish between instance names in IBM Cloud Databases instances on Infrastructure Map.

[Background] The customer is developing the system on IBM Cloud, and uses a lot of "IBM Cloud Databases for PostgresSQL" and "IBM Cloud Databases for Redis" instances.Checking these instances on Infrastructure Map, all instances are listed with th...
about 1 year ago in Instana / IBM Cloud 0 Future consideration

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
about 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Customisable legend in AIOps Topology Viewer

Looking at the screenshot attached, we are using some custom background and border colors. Within the topology view, there is a legend, which explains to the users, what the icons and colors in a topology visualisation mean. Having a customisable ...
about 1 year ago in IBM Cloud Pak for AIOps 0 Planned for future release

ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

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