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Cloud Management and AIOps


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Showing 173

Add more information to device status page

When added, last discovered time and duration, object counts (visible/hidden) - currently only some this information is available and all of it is useful when debugging failures and adding new device types. Some is only available with SQL queries ...
7 months ago in SevOne / Network Management System (NMS) 1 Future consideration

To allow NMS user to run device discovery without granting 'Device Edit' privilege

To allow NMS user to run device discovery without granting 'Device Edit' privilege
about 1 year ago in SevOne / Network Management System (NMS) 0 Future consideration

Custom quick filters for visual reports also to apply to PNG export

The export could be used e.g., in presentations while now when all data for all items is shown the visual is often too loaded.
8 months ago in Targetprocess / Data Import and Export 0 Future consideration

ADDITIONAL ABILITIES AROUND EMAILING INFORMATION OF ALERTS ON POLICIES

Today we are launching the SD-WAN PPM service. We have more and more customers who are keen to receiving breached alert information via email rather than tickets. We would like to have the option to have a TO and CC capability along with being abl...
over 1 year ago in SevOne / Network Management System (NMS) 3 Functionality already exists

User cards should be exportable 'as is' so we can control what is seen when another user downloads. We can control what is see via lists or on the User screen, but not the export.

Currently we have fields that we are only allowing Admins to see in views and screens, but a user can still see those fields if they export one of the views that have 'User' as a card. This is information that we would like to keep hidden on expor...
8 months ago in Targetprocess / Data Import and Export 0 Planned for future release

LDAP redundancy

Customer is wondering on a setup with multiple LDAP servers, could we have a redundancy scheme whereas if an LDAP server fails, another on the list would take over.
4 months ago in SevOne / Network Management System (NMS) 1 Future consideration

Additional sanitization for Webhooks

Certain SevOne json payloads are affecting service now webhooks and can't be parsed properly if they contain special characters (such as : ). Request to further sanitize our webhook payloads in a more compatable format that service now can accept.
4 months ago in SevOne / Network Management System (NMS) 0 Future consideration

Enhancing Maintenance mode bug

When someone puts 1 device into maintenance mode it only shows the first 6 digits of the device name. However, many clients have similar long naming conventions and you canno't differentiate between devices with the same 6 digit prefix.
about 2 years ago in SevOne / Network Management System (NMS) 0 Is a defect

SAML Login to disabled account

With users disabled on NMS it forces MFA/SSO which works currently. However, the customer found out while deploying DI that DI fails with users disabled on the NMS.
over 1 year ago in SevOne / Network Management System (NMS) 1 Future consideration

Device Reimport Options | Managing device upgrades IRT.

Today, when we are doing device management and we identify when device hardware has changed, we must reimport the device into the solution. That process today requires us to add the device to the deletion queue, wait for deletion, then readd via c...
over 1 year ago in SevOne / Cloud / Network Management System (NMS) 3 Future consideration