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Instana

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At the time of first reviewing the case to request for the backend server logs to be preserved by the SaaS team for retrospective review.

During the initial review of a case, the SaaS team should be able to save the back-end server logs and conduct a retrospective review.Of course, the customer needs to report the issue as soon as possible in order to have the best chance of preserv...
7 months ago in Instana / SRE 1 Not under consideration

Need to update the date related field values into SharePoint

For more details, please find the related support case number TS015931077.
8 months ago in Instana / ACE/IIB 3 Not under consideration

Need to do custom filters (Condition) to retrieve the data from SharePoint.

For more details, please find the related support case number TS015931307.
8 months ago in Instana / ACE/IIB 2 Not under consideration

Add notes in application logs after instrumentation on how to disable auto-instrumentation for the application

When we instrument the containerised application, and some errors prevent it from starting, customers complain that instrumentation breaks the application. Some of them uninstall autotrace-webhook, some disable Autotrace Webhook, some add a namesp...
8 months ago in Instana / Tracing 0 Not under consideration

Transaction traceability using APPC architecture

This new functionality allows us to obtain and view complete traces of transactions sent from the distributed environment to the mainframe. The benefit is for all those clients who have a mainframe and still use this architecture as a means of c...
8 months ago in Instana / IBM Z 2 Not under consideration

Support to monitor calls/traces for a Splunk application, therefore, able to see Splunk applications through the Instana Portal.

We want monitor calls/traces for a Splunk application in the Instana application perspective. As per the IBM support, there is no support to monitor calls/traces for a Splunk application, therefore, you will not be able to see any Splunk hosts or ...
8 months ago in Instana / Application perspectives 1 Not under consideration

True additive group scopes

Currently the group membership model is complicated, and counter-intuititve. If Group A is Access all, and Group B is no access to -say- Infrastructure, a user joining Group A would have full access. If they were to later join Group B, they would ...
8 months ago in Instana / Access Control 3 Not under consideration

Instana to monitor IBM DataPower Gateway Physical appliance to do end-to-end observability solution for IBM API solution.

My Clients in Thailand have applications expose service to consumers by API and using IBM solution that inclide [1] IBM DataPower Gateway  Physical appliance [2] APIConnect on CP4I . They plan to use Instana to do end-to-end observability but now...
8 months ago in Instana / DataPower 1 Not under consideration

OTEL integration on Instana running Docker Container.

Want to enable the Open Telemetry (OTEL) acceptor (otlp-acceptor) so we can start testing OTEL as more standard way to send telemetry data to Instana. Instana backend is running on Docker Container
8 months ago in Instana / Backend Enablement 0 Not under consideration

Nginx autotrace

Hi, We would like to capture the traces of our nginx services. For this we installed the necessary on our TKGI environment, but it seems that the autotrace is not functioning on a customized ingress-nginx image. Since this is currently not support...
8 months ago in Instana / Tracing 1 Not under consideration