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After maintenace window no alerts created if host is still unavailable

After monthly patching we have noticed if a maintenance window was put in and the host was patched and rebooted if Instana still sees it a available after the maintenance window has finished we do not get an alert.
16 days ago in Instana / Alert 0 Submitted

Replication support for External MySQL DB -

Currently External MYSQL DB where the Turbo is installed doesnt support replication. though we are configuring the replication in MysQL , the sync is getting break every day once the file roll over happens.

Instana agent and ui-backend proxy settings with no proxy var or proxy config per backend

We are trying to send our instana agent to a 2nd backend on your saas for testing a feature. But our kubernetes agents are getting timeouts to your endpoint. I assume it has to do with our network setup and that our proxy has to be used to reach y...
17 days ago in Instana / Backend Enablement 0 Submitted

Display QAUDJRN audit metrics in customized dashboard

This capability would be useful for our AS400 customers who needs to parse their QAUDJRN audit journal metrics to a dashboard. So far, Instana can retrieve the metrics but unable to display it properly in its dashboard. We can extract the journal ...
19 days ago in Instana / IBM i 1 Submitted

Being able search Instana using the api name and then be able to drill down to related artifacts

When requests comes into Moneygram’s third-party API Gateway service, Moneygram would like the events to relay and show custom variables like the following three columns: “API”=“detailLookup”, RT (response time)=198ms, and service= https://ws.mone...
20 days ago in Instana / Agent 0 Submitted

Add support for Blocking sessions - Cassandra

Verizon is requesting support for providing number of and list of blocking sessions in Cassandra.
21 days ago in Instana / Sensor 1 Submitted

WebSphere Java metrics obtained directly from the Dynatrace probe

Turbonomic Dynatrace probe does not currently support Heap and GC metrics specifically for WebSphere. The supported method for collecting this data is through the native WebSphere probe. If the Dynatrace probe support WebSphere metrics fully then ...
21 days ago in IBM Turbonomic ARM / Target Support 1 Submitted

Documentation Upgrades

Recently went through installing an Instana Kubernetes cluster and we had significant issues due to the documentation. It is too vague, misleading, and the examples given are often confusing or incomplete. We got answers from support individuals t...
21 days ago in Instana / Kubernetes 0 Submitted

Need improved process for Standard Edition air-gapped installs

We need to improve our processes for air-gapped installations of Standard Edition. Working with a customer, we encountered two different problems related to being in an air-gapped environment. First, there is no viable way to update the license in...
23 days ago in Instana / Self Hosted 0 Submitted

Excluding specific endpoints from monitoring

Instana agent discover and monitor all endpoints however some of them may be irrelevant,under maintenance or fixing progress. So it will be useful to disable/exclude specific endpoints from monitoring when needed. This feature may help us to monit...
23 days ago in Instana / Application perspectives 0 Submitted