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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 264

SNMPv3 Engine ID changes

Incorporate the SNMPv3 engine id CHANGE natively within the product
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Correlate events with a change (recorded in SNOW, Remedy) OOTB

US FSM customers are requesting the ability to ingest change data and correlate events in Netcool / CP4WAIOps to that change. There are a variety of ways to represent this in our tools, but BofA / Morgan Stanley in particular are looking for a sta...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

ServiceNow Observer Support for Utah version of ServiceNow Cloud.

Current ServiceNow observer doesn't officially support Utah version of the observer. Please add required support for Utah version.
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

ServiceNow Observer Filter exclude or include on each table

Currently ServiceNow observer filtering option for Include or Exclude works globally on all API calls. This poses a problem when we wanted to filter based on certain attributes which are not globally available on all tables. Because of this we are...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Allow flash time for EventViewer to be configured

The below properties in the <user>.nova files are applicable to AEL only ael_user_properties_flash_time:400 ael_user_properties_flash_brightness:0 ael_user_properties_flash_enabled:true ael_user_properties_notify_flash_icon:true The Event Vi...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

RunBook Automation - Scheduling Utility

Why is it useful? - This will be useful as it will allow for runbooks to be executed on a timed basis from within the tool Who would benefit from it? - All customers of IBM Runbook Automation would benefit from this as it will increase the inbuilt...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Upgrade the use of EWS to Graph API

Microsoft is urging everyone to move away from the current EWS API and instead use the Graph API due to security concerns.
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Clone OCP and NOI configurations from an existing system to a newly created system

The customer has one OCP that runs NOI test and NOI prod as a full cloud installation. The problem with this setup is that sometimes operations are used on one NOI, that also affect the other NOI instance on the same OCP. To avoid such dependencie...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Provide a means to automate creating NOI Incidents from Events in NOI - to be used for the customer for a consolidated view of thier issue with a easily added URL

Customer coming to NOI Dashboard with lot of events - can be overwhelmed and will not want to use the noise interface - while the consolidated view in the NOI Incident Module is consolidated to thier issue(s).
almost 2 years ago in IBM Cloud Pak for AIOps 1 Future consideration

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration