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IBM Cloud Pak for AIOps

Showing 514 of 3606

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
10 days ago in IBM Cloud Pak for AIOps 0 Under review

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
12 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
5 months ago in IBM Cloud Pak for AIOps 3 Planned for future release

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
over 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

CNEA doesn't create the groups for the events that occurred during CNEA outage due to any of the following reasons - looking for Native solution

CNEA doesn't create groups for the events that occurred during CNEA outage due to any of the following reasons. i. CNEA data flow issues ii. Down time due to backup process for Cassandra database customer is expecting once their downtime is over o...
23 days ago in IBM Cloud Pak for AIOps 0 Under review

DASH, JazzSM: TreeTableWidget should NOT collapse after refresh

This idea refers to TS016394284. Ticket contains additional information and video showing the issue. TreeTableWidget can be used to show tree data in a good way. You can browse through the tree and select lines.One big problem is that the tree col...
5 months ago in IBM Cloud Pak for AIOps 0 Not under consideration

Supergroup parent should Inherit of Journals from merger groups' parent event

Currently, when a supergroup is created, it doesn't have journal from the merged group's parent events. Lots of customers populate custom fields of parent events based on probable cause or first event in the groups. In absence of complete informat...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Enhance Alert and Incident query API to enable filtering in alignment with the User Interface

Enhance the existing Alert and Incident retrieval APIs to include additional filtering conditions Enable the API to query alerts and Incidents using the same set of filters as available in the UI. Get the count of alarms The current API has the fo...
15 days ago in IBM Cloud Pak for AIOps 0 Under review

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
16 days ago in IBM Cloud Pak for AIOps 0 Under review

Support for OAuth for topology observers like Dynatrace

Since customer security doesn't allow basic authentication or direct API token bases authentications, customer is updating Dynatrace API authentication to support OAuth using centralized FedSSO token provider. this toke in expires every hour. Curr...
16 days ago in IBM Cloud Pak for AIOps 0 Under review