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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Improve the Dynatrace integration so that it is useful: Proper proxy support and entity selection

The legacy Dynatrace Observer, which only pulled Topology, allowed for specific Dynatrace entities to be selected via the Dynatrace entitySelector syntax used to query the Dynatrace APIs, which allowed for granular determination as to which topolo...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

CNEA doesn't create the groups for the events that occurred during CNEA outage due to any of the following reasons - looking for Native solution

CNEA doesn't create groups for the events that occurred during CNEA outage due to any of the following reasons. i. CNEA data flow issues ii. Down time due to backup process for Cassandra database customer is expecting once their downtime is over o...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

All configuration items involving Alerts should allow the usage of all fields from the Alert schema including custom fields

AIOps enables the extension of the alert schema with custom fields and these should be able to be used in the configuration of the system. This would include: In the "Add Menu Item" dialogue All fields should show in the list of columns selectable...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

User-friendly feature needed: GUI-based preexisting setup/config clone to create new

AS-IS: each new custom setup (incl. observer job config, policy, etc.) we have to manual enter all para one by one. Desired TO-BE: ================= Target use case (NOT limit to, but same principle cross over): #1. Define > Integration (Incl. ...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Chatops should support Webex Messaging (also known as Webex Teams). Currently only Slack and MS-Teams are supported.

WE currently use Webex Messaging as our enterprise collaboration tool. AIOps currently only supports chatops integration from the incident view (and change risk notification) via Slack and MS-Teams, tools we do not currenlty use.
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Support for OAuth for topology observers like Dynatrace

Since customer security doesn't allow basic authentication or direct API token bases authentications, customer is updating Dynatrace API authentication to support OAuth using centralized FedSSO token provider. this toke in expires every hour. Curr...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

AIOps license utilisation in UI

Customers need to see the AIOps license utilisation, number of managed devices, client devices, and logs processed in GB. This will help customer for budgeting next yeat license purchase.
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Enhancement Request: Enhanced Debug Logging for Netcool JDBC Gateway

I am raising this request an enhancement to the Netcool JDBC Gateway. Currently, there is no mechanism to identify problematic ObjectServer column information in JDBC Gateway debug logs. When issues arise with ObjectServer columns, such as varchar...
6 months ago in IBM Cloud Pak for AIOps 0 Under review