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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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IBM Cloud Pak for AIOps

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ServiceNow Observer Support for Utah version of ServiceNow Cloud.

Current ServiceNow observer doesn't officially support Utah version of the observer. Please add required support for Utah version.
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

ServiceNow Observer Filter exclude or include on each table

Currently ServiceNow observer filtering option for Include or Exclude works globally on all API calls. This poses a problem when we wanted to filter based on certain attributes which are not globally available on all tables. Because of this we are...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Allow flash time for EventViewer to be configured

The below properties in the <user>.nova files are applicable to AEL only ael_user_properties_flash_time:400 ael_user_properties_flash_brightness:0 ael_user_properties_flash_enabled:true ael_user_properties_notify_flash_icon:true The Event Vi...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

RBAC for IBM Runbook Automation (RBA)

Why is it useful? - This would make the RBA more secure, scalable, robust, and enables secure self-service automation capability. Who would benefit from it? - All customers of IBM Runbook Automation would benefit from this, particularly security c...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

RunBook Automation - Scheduling Utility

Why is it useful? - This will be useful as it will allow for runbooks to be executed on a timed basis from within the tool Who would benefit from it? - All customers of IBM Runbook Automation would benefit from this as it will increase the inbuilt...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Upgrade the use of EWS to Graph API

Microsoft is urging everyone to move away from the current EWS API and instead use the Graph API due to security concerns.
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Clone OCP and NOI configurations from an existing system to a newly created system

The customer has one OCP that runs NOI test and NOI prod as a full cloud installation. The problem with this setup is that sometimes operations are used on one NOI, that also affect the other NOI instance on the same OCP. To avoid such dependencie...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Provide a means to automate creating NOI Incidents from Events in NOI - to be used for the customer for a consolidated view of thier issue with a easily added URL

Customer coming to NOI Dashboard with lot of events - can be overwhelmed and will not want to use the noise interface - while the consolidated view in the NOI Incident Module is consolidated to thier issue(s).
over 1 year ago in IBM Cloud Pak for AIOps 1 Future consideration

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Story(Incident) in UI should be able to suggest recommendation based on selected Alerts by Generative AI(WatsonX)

The Key use case of IBM Cloud Pak for Watson AIOps, “AI Manager” is Proactive Incident Detect & Diagnose by leveraging AI(ML) technology. Story(Incident) in UI at current version, 3.7.x of AI Manager suggests top 3 Alerts which are related to ...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration