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Pinned ideas

PINNED Configure maintenance flyouts
User interface settings include the option “Show maintenance notes”. How can I as onprem-backend administrator configure and switch on such flyouts to inform my users about upcoming maintenance?

Instana

Showing 76

Need to fix Agent download process for air-gapped customers

This is related to support case TS018328082 The issue is with Standard Edition when working with air-gapped customers. The behavior was different with the Docker backend. But, with standard edition, here is what happens. The customers have access ...
about 1 month ago in Instana / Self Hosted 0 Submitted

IBM Instana is not supporting to capture the data from ACE version 13.

as my project requirement, we configured the ACE version 13 in Instana, unfortunately we are not able to see any data in Instana UI and we got confirmation with IBM support team on this as well. for more details, please look in this this ticket Ca...
about 2 months ago in Instana / Agent 0 Submitted

Support IBM App Connect v13.0

Currently IBM Instana only support IBM ACE v11 and v12. We have setup latest version v13 for IBM ACE in our environment. When can Instana support this new version?
about 2 months ago in Instana / Integrations 0 Submitted

Filtering Snowflake smart alerts by database username or account

We are trying to create smart alerts to get alerts when queries are taking longer than a specific threshold. While creating the alert we are trying to filter by only specific snowflake usernames/account.
about 2 months ago in Instana / DB2 0 Submitted

Request the implementation of visibility for the AccountingOrigin value within Instana

We would like to request the ACE Instana sensor to collect the Accounting Origin and for it to be displayed with ACE message flow stats. We have multiple MLP implementations that share a single message flow. Currently, we populate the Accounting O...
about 2 months ago in Instana / ACE/IIB 3 Submitted

Support for Apache HTTPd in rootless podman

As part of the ongoing support for rootless podman, we would like to request full support for Apache HTTPd, both for Infrastructure monitoring (sensor) as well as tracing.
about 2 months ago in Instana / Sensor / Tracing 0 Submitted

Support for PHP in rootless podman

As part of the ongoing support for rootless podman, we would like to request full support for PHP, both for Infrastructure monitoring (sensor) as well as tracing.
about 2 months ago in Instana / PHP / Sensor / Tracing 0 Submitted

COPA OA: Thread details and termination for WebSphere threads (webcontainer, EJB calls) is required to troubleshoot long running workloads.

Thread details and termination for WebSphere threads (webcontainer, EJB calls) is required to troubleshoot long running workloads.Need the capability to generate thread dumps to view the current thread activity. This is useful for long running wor...
about 2 months ago in Instana / ITM v6, ITCAM v7, APM v8 0 Submitted

Request for Native Support for PHP Applications on Azure App Service

Dear Instana Team, We would like to request native support for Azure App Service running PHP applications. Our current workaround involves installing the Instana agent in the startup script as a Linux agent. This approach is not convenient for our...
about 2 months ago in Instana / PHP 0 Submitted

Addition of disabling stack trace retrieval for monitored processes in InstanaAgent configuration

Regarding the inquiry made in IBM Case: TS018068058, I have received a response stating that when retrieving Java traces, stack traces are obtained each time a span is captured. To disable stack trace retrieval, it is necessary to configure the JV...
2 months ago in Instana / Agent 0 Submitted