Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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I would like to have an integration feature to the BMC Remedy Helpdesk which is now moving into the Helix system

The BMC Remedy Helpdesk Netcool gateway is available for many years and serve many Netcool clients. BMC is releasing a new version which is part of their new Helix system.
5 months ago in AIOps Integrations 0 Under review

AI for future migration/lift/shift.

I am an IBM customer involved in a years long effort to lift and shift out of now unsupported IIB to ACE. Lots of manual stare/compare. Need to apply AI tactically to be able to do first cut of that in next thing past ACE so I dont have to do this...
9 months ago in Instana / ACE/IIB 0 Under review

Support zLinux for Instana distributed OpenTelemetry collector

We want to collect logs with OpenTelemetry collector. Because of the support perspective, we want to use Instana Distribution of Opentelemetry Collector (IDOT) . But our system is running on zLinux (SUSE) and IDOC does not cover zLinux. Could you ...
5 months ago in Instana / Other Tracers 0 Under review

Generic Webhook integration for ticketing

The existing integrations for external incident management systems are a bit thin. Essentially only ServiceNow is available. To make AIOps minimally useful in an environment where operators are using a corporate Incident management system, not AIO...
10 months ago in AIOps Integrations 0 Under review

Introduce SFTP as an official source for downloading offline agent assemblies in Instana.

BWI has strict security and integrity regulations for corporate networking. Their secure download service only supports the SFTP protocol, and adding new protocols requires a lengthy approval process. To simplify their operations and adhere to the...
10 months ago in Instana / SRE 0 Under review

Build Synthetic Images with arm compability

Have it possible to run backend on arm instances
5 months ago in Instana / Synthetic 0 Under review

Mobile Layer DNS break requires just like Web layer request DNs Capture

As we have the mobile app and webapp we wanted to traces the DNS for web and mobile breakups for the mobile app and web app,
5 months ago in Instana / SRE 0 Under review

Monitoring Virtual Target Device Span (VTD Span) on VIOs with Instana

With Instana IQM bundle, the customer would like to monitor if VTD (Virtual Target Disk) is mapped to Multiple Disks on VIOs. With the PMR TS019458836, IBM informed the customer that with current versions of Instana IQM bundle, it is not possible ...
5 months ago in Instana / IBM Power / Sensor 0 Under review

Make results for service not in use in selected timerframe visible in analytic/API

We noted that the Applications dashboard in Instana displays the metrics (calls, latency, etc.) for each service, including those with no calls, regardless of the time window. However, when querying services in Analytics in Instana, services that ...
5 months ago in Instana / Application perspectives 3 Under review

Instana Agent could not connect to MySQL

Hi Team Currently, to monitor MySQL in Instana, we are explicitly providing the username and password in the instana configuration.yaml file. We would like to store these credentials in AWS Secret Manager. This will ensure that the credentials are...
5 months ago in Instana 0 Under review

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