Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Integrate the Remedy BMC Gateway with Remedy ITSM

We have had several customers requesting the gateway integration for Remedy ITSM v20. There is only this information which does not address how the existing nco_g_bmc_remedy should be configured: https://www.ibm.com/support/pages/netcool-integr...
almost 3 years ago in IBM Cloud Pak for AIOps 1 Future consideration

Send a NodeClickedOn from JazzSM's WebWidget

having the capability of sending NodeclickedOn event from custom HTML and/or Netcool Impact operator views, extends the usability of both products. it increase the interactivity capabilities enormously.. as you can then have completely custom page...
about 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

There should be a Read-Only option when it comes to viewing applications and resources

Currently, when you grant user access to a role with "manage applications", the user has access to view, create, modify and delete applications. We Do not want to allow a basic operator level user to have permission to modify or delete application...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Enhance CP4AIOps to get topology data from Meraki devices

Meraki's marketshare has exploded in serving large enterprises with cloud-managed networking in the last 5 years. Meraki now accounts for 10-20% of Cisco's switching business revenue and it is considered a leader in Gartner's 2022 Magic Quadrant f...
11 months ago in IBM Cloud Pak for AIOps 1 Not under consideration

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

API token and API access like should be able to support customer approved central authority such as fedsso and LDAP

Current customer Security team required us to used LDAP/AD for any API access. currently we use File observer to send topology files using ASM username and password provided by NOI platform. We also doing metric manager integration configuration w...
3 months ago in IBM Cloud Pak for AIOps 2 Under review

Tivoli Netcool/OMNIbus EIF SDK should support Windows Server 2022.

We plan to use Log File Agent & Netcool EIF SDK(posteifmsg) under Windows Server 2022 Datacenter Edition in Oct/2022. Log File Agent is supported now, but EIF SDK is not yet supported now. Please support EIF SDK for Windows Server 2022. ______...
over 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration

ASM servicenow observer to provide improved filtering of data either within the observation or post collection prior to insertion

It's useful because at the moment we have limited filtering in the filer API request, it applies to all classes being discovered and is applied to the API call made to servicenow. So you get a choice of Include or Exclude, but not the ability to c...
9 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

We are looking for the oAuth authentication at ObjectServer level. Refer the IBM Case for the same request TS016022219

As per our company standards, we need to have the oAuth authentication
6 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Exact Topology Template must allow deselecting neighbourong nodes

In the exact topology templates while choosing the neighbouring nodes it is vital to allow updating the neighbouring vertex by removing some the already choosen vertex as neighbours. At the moment, topology vertex can only be added and once they a...
9 months ago in IBM Cloud Pak for AIOps 1 Future consideration

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