Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 577 of 4930

Alarm Propagation Based on Topological Relationships for Telco Use Cases

In Telco environments using IBM Cloud Pak for AIOps, network infrastructure such as routers, switches, and access nodes is often modeled topologically as parent entities containing various dependent resources like physical interfaces, cards, and m...
9 days ago in IBM Cloud Pak for AIOps 0 Submitted

For external triggered tickets (e.g. BMC Helix ITSM) that the ALERT or INCIDENT is not CLEARED until the external ticket is closed.

A capability that was in NETCOOL is that the ALERTS would not Clear out of the GUI until the external created ticket (e.g. BMC Helix ITSM) was closed. Want same functionality in Cloud Pack for AIOps for external triggered tickets (e.g. BMC Helix I...
about 1 hour ago in IBM Cloud Pak for AIOps 0 Submitted

To have better ability to setup individual User preference on Row coloring to ensure usability for different color blindness disabilities

Want to have capability at a user preference level to customization Row colors that will allow customization of colors in the UI for better usability, especially for color-blind users that at the moment only have the default colors available.
about 1 hour ago in IBM Cloud Pak for AIOps 0 Submitted

Customizing Incident Titles: A user can edit a Incident title at anytime if required to better reflect the issue.

Functionality for user to be able against an Incident to modify the title as currently being based on the trigger alert this may not accurately represent the real Incident.
about 1 hour ago in IBM Cloud Pak for AIOps 0 Submitted

Functionality to search for a configured Filter without going through every filter

Currently you have to manually scroll through all the Filter to find the one you want to use. This request is that you can do a search on the Filters that only then presents the relevant Filters. An example of this is that you want to only see all...
about 1 hour ago in IBM Cloud Pak for AIOps 0 Submitted

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
about 2 hours ago in IBM Cloud Pak for AIOps 0 Submitted

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
about 2 hours ago in IBM Cloud Pak for AIOps 0 Submitted

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
about 2 hours ago in IBM Cloud Pak for AIOps 0 Submitted

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
about 2 hours ago in IBM Cloud Pak for AIOps 0 Submitted

Topology REST API for the Service Now

We need to expose the Topology REST API for the Service Now team to consume. However, the authentication of the API is limited to HTTP Basic, and current the only available username/password pair is from a K8s secret. As confirm by this support ti...
17 days ago in IBM Cloud Pak for AIOps 0 Submitted

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