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Status Submitted
Workspace Apptio
Categories Usability/UX
Created by Guest
Created on Nov 13, 2024

Function (“Popup Message”) to inform users about maintenance work or updates

We recently had the problem that incorrect values/numbers were displayed to users in the reports (CT) due to an upload error. In this case, we unfortunately had no way of informing the users in Apptio that incorrect values currently exist (and that maintenance work is being carried out by the admins). As an idea/request, we would like to have a function to inform users about errors/maintenance work directly when they log in or as clearly as possible. For this we would use a kind of "popup message" such as for releases with "Whats New" or a red banner that extends across the window. Currently, Apptio has only suggested the possibility of displaying a message in the reports using "Editable Tables". In our opinion, this representation is not obvious enough and too late. + It would be great to have such a message not only in CT, but also in planning (or in all areas of Apptio).

Idea priority Medium
  • Guest
    Reply
    |
    Nov 13, 2024

    Great idea! It would make administrator's live much easier. A big colored banner on top of each page would do it also. Any quick and prominent way to inform users is appreciated!