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Status Submitted
Workspace Apptio
Categories Data Connectivity (Datalink)
Created by Guest
Created on Jul 27, 2026

RELATED IDEAS

To retrieve the data follows a two-step asynchronous export/download pattern

Root cause:

The REST connector is failing because the InvGate API returns a download link on a different domain in its pagination header, which is not currently supported by Datalink's Link-Header pagination method.

InvGate Asset Management Public API

The workflow used to retrieve the data follows a two-step asynchronous export/download pattern, rather than Link-Header pagination or another supported pagination model. The initial request returns a JSON response containing an export URL, and a second request using the export URL returns the data in CSV format. 

Unfortunately, this workflow is not currently supported by the Datalink REST Service connector. The Link-Header pagination method is designed to retrieve data across multiple pages of results by following links to the next page, and does not support a process where one request returns a download URL that must be called separately to retrieve data. 

Idea priority High

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