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Status Future consideration
Workspace Control Desk
Created by Guest
Created on Feb 1, 2019

Live Chat - Add timestamp next to chat message

There is missing timestamp in chat window next to chat text entry.
All communicators like Sametime have such timestamp which tells when message was sent.
We consider it as crucial and must have for business chat usage.

Idea Priority Urgent
Use Case
When You type in Live chat dialog some text and send it, text is shown in chat window. There should be timestamp of message sent time next to chat text.
RFE ID 129583
RFE URL
RFE Product IBM Control Desk
  • Guest
    May 28, 2019

    As this request has been marked as Submitted, when can I expect some information about implementation of this functionality and in which version of ICD?

  • Guest
    Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Workload Automation and Control Desk
    Product - IBM Control Desk

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - ITSM Automation and Control Desk
    Product - IBM Control Desk

  • Guest
    Feb 1, 2019

    Attachment (Description)