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Status Future consideration
Workspace Cloudability
Categories Vendor Credentials and Integrations
Created by Guest
Created on May 21, 2026

RELATED IDEAS

Different Status Icon/Information for Inactive Credential

It would be helpful to have vendor credentials that are no longer ingesting billing information or no longer exists on the CSP display something other than a red exclamation mark with the 'invalid credential' error that suggests that the Cloudability Role is missing or not configured correctly. I work in a large environment with many accounts and do not have direct access to the CSP platforms. When an account gets closed / decommissioned / deleted on the CSP platform side it will generally show up in Apptio Cloudability with the red exclamation mark indicating an invalid credential, which is fine initially but requires some administrative effort to work with the Operational CSP teams to determine if it's a permission issue as opposed to the account no longer exists.

I would like it if Cloudability could flag the credential with a different icon / status message if it is no longer present on the CSP side.

In the screenshot included, the two accounts showing as 'Invalid Credentials' were deleted from the CSP over 6 months ago at the time of posting this. I would like to see accounts in that state that clearly don't exist be flagged differently.

Deleted Account...
Deleted Accounts.png
Open full size
Idea priority Low

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