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Status Delivered
Categories Performance
Created by Guest
Created on Jun 19, 2020

Change operational principles of burned elements

The Customer uses substitution devices in critical infrastructure nodes in the event of a failure of the main devices. substituted devices use the same IP, but vary in the sysName and physical address.

An additional requirement from the customer is to use the same name for elements corresponding to the main and substitution device.

As part of case #TS003653824, we faced that TNPM marks an element connected with main device as burned and then creates a new unique element for the backup device.
When the Customer shuts down the backup device and then returns the main one to normal state, this leads to synchronization errors in the inventory process (check the case #TS003653824).

It is necessary to modify the operating principles of the TNPM so that the burned elements and related sub-elements are correctly processed by the system and get the status of active (STR_STATE='on').

Idea priority Medium
RFE ID 143319
RFE Product Tivoli Netcool Performance Manager
  • Admin
    May 19, 2021

    This was delivered on TNPM in a fix pack Jan 21, 2021