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Status Delivered
Workspace Instana
Categories Alert
Created by Guest
Created on Aug 22, 2023

RELATED IDEAS

Threshold on the same metric twice within the same

Customers need the ability to threshold on the same metric twice within the same Event.   It is VERY common for customers to want to setup two different Events (1 warning and 1 critical).  They way they achieve that is something like the following:

 

Warning alert when CPU Usage is > 80% AND < 90%

Critical alert when CPU Usage >=90%

 

With Instana today, you can create a threshold with an AND condition, but you can't specify the same metric name in both AND conditions.   

Idea priority Low
  • Guest
    Reply
    |     Apr 16, 2024

    The formulation of the request look potentially slightly misleading to me. I think it is not necessarily about selecting the same metric twice, but instead setting separate thresholds for a single metric with for one each severity level. Furthermore, the example states a two-sided range for the WARN severity, while a once-sided range for the CRITICAL severity, using a mix of threshold operators.

    Personally, I think the same thing can be specified a little simpler, such as:

    • Metric: CPU usage

    • Threshold Operator: >=

    • WARN Threshold: 80%

    • CRITICAL Threshold: 90%

    In a brief, this defines an "escalation plan" that an Issue is triggered once the threshold reaches 80%. Which escalates to a CRITICAL once it reaches 90% during the lifetime of the event.

    Such a behavior is already present for a handful of Instana's built-in events. Just not yet for any of the Custom Events or Smart Alerts.

  • Guest
    Reply
    |     Mar 14, 2024

    State of Missouri has been demanding this feature for over a year.  If we can fast track this feature that would be instrumental to our growth.

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