Cloud Management and AIOps
This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
In this video at the following URL - https://ibm.ent.box.com/file/1568770587777 - from timestamp
4:00 to 39:46, Joshua Lee mentioned that he will release a short-term fix by end of Q2 2024 that will allow printing an individual custom dashboard widget by industry standard printing margins of 8.5” x 11”. Long term fix would allow Customer to export to PDF format.
The need for this is typically required for large financial companies that necessitate the attachment of a pdf or physically printed document for convincing higher management to approve a change order every single time. It’s standard process. Without the ability to export to PDF, it makes it challenging for large financial companies to use Instana to get change order approval for infrastructure changes.
The client has 2 major vendors vying for business. IBM was considered legacy which changed due to Instana success. The team favoring IBM want to replace LogicMonitor with Instana and hence requested an enhancement 3 months back. Their aha ticket was supposed to be worked on but has been postponed to Q1 2024. This poses a risk to IBM. The client has to confirm on LogicMonitor renewal this quarter and without this enhancement in place, the Instana expansion deal cannot occur. This has repercussion of endangering 2 other sales namely SevOne and NS1 to say the least. They will be in lookout for NPM and DNS Management software along with API Security software in Q1 2024. If we fail on Instana expansion we could lose to Cisco as the client’s team favoring Cisco have already proposed Acceding Skylight, LogicMonitor, ThousandEyes etc and will takeover. So, summing up we would need this aha ticket namely (https://ideas.ibm.com/search?query=INSTANA-I-1953) to be worked upon this quarter. The SevOne deal was a go for this quarter until this aha ticket got pushed to Q1 2024.
We are looking into this functionality for 2024Q1.