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Status Is a defect
Workspace Instana
Categories Self Hosted
Created by Guest
Created on Feb 18, 2024

AzureApp service

As we could see, your Azure App Services are discovered and we are able to see the metrics.

You were missing the tracing so we did the troubleshooting for that.

We could see that our InstanaProfiler is in place and after checking the logs, there are some spans but some calls are not there because you are using Unsupported version of Redis Stack Exchange.

06.02.2024 12:26:17 [ERROR] [TracingEventSource] [TRACER v1.0.8, .NET FULL 4.5] [PID 10808 / w3wp] [.NET Tracer] Could not find strategy for StackExchange.Redis.PhysicalConnection::MatchResult. Library-Info:StackExchange.Redis, Version=, Culture=neutral, PublicKeyToken=c219ff1ca8c2ce46, version

As you can see from our documentation those are supported versions:

Redis Stack Exchange1.2.6, 2.0.519, and 2.1.28

Idea priority Urgent
  • Admin
    Mary Reni Rajaian
    Mar 1, 2024

    Thank you for the request.

    Upon evaluation, we found that this is a bug, which we will fix it.
    I will update here once we are done fixing it


    Mary Reni Rajaian