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Status Future consideration
Workspace Instana
Created by Guest
Created on Apr 30, 2024

Custom dashboard queries shows misleading retention information in case of approximation

We have example in custom dashboard were some panels with complex queries show approximation because of retention where the real reason is query time-out.

Although we believe this is a flaw we were asked to raise feature request.

So please consider correction of mouseover message. The information of cause of approximation is not transparent = misleading.

Idea priority Medium
  • Admin
    Paras Kampasi
    Reply
    |
    Aug 23, 2024

    Thanks for the screenshots, Christian.
    This has been triaged now and assigned to the correct team.
    Smitha will update you on the next steps.

    Kind regards,
    Paras Kampasi

  • Admin
    Paras Kampasi
    Reply
    |
    Aug 14, 2024

    Thanks. See you then!

  • Admin
    Paras Kampasi
    Reply
    |
    Aug 12, 2024

    Hi Christian,

    I've sent out an the invite. Please feel free to reach out if you have any questions/updates in the meantime.

    Kind regards,
    Paras Kampasi

  • Admin
    Paras Kampasi
    Reply
    |
    Aug 9, 2024

    Thanks for the information, Christian.
    Is the issue still happening in your environment? Can we schedule a call to capture screenshots?

    Kind regards,
    Paras Kampasi

  • Guest
    Reply
    |
    Jul 22, 2024

    Hi Paras, widget in the dashboard showing the retention information in case of approximation is e.g. a Chart: Time Series.
    (How can I share screenshots?)

  • Admin
    Paras Kampasi
    Reply
    |
    Jul 22, 2024

    Hi Christian,

    Thanks for reaching out.
    Can you please share the exact widgets with which you noticed this behavior?

    Please also check the data retention policy here: https://www.ibm.com/docs/en/instana-observability/current?topic=policies#data-retention-policy

    Kind regards,
    Paras Kampasi