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Hi Mike, as I haven't heard back from you, I'll close this out. But feel free to comment here and reopen this issue with more information when you have it!
Hi Mike! Could you share the support case as well as any specific pieces of documentation you used which you found difficult to follow?
Hi Mike!
Thanks for raising this concern, we will discuss improvements within the team and improve the documentation.
Can you, please, share with us the support case in order to learn specific examples?