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Status Delivered
Workspace Instana
Categories Extend Capabilities
Created by Guest
Created on Jun 14, 2024

RELATED IDEAS

IsBank wants Instana to support Oracle ODP (Oracle.DataAccess.Client) library version 4.122.x and above. Current support is 4.121.

We are experiencing some problems in monitoring the card system side, one of our most critical systems, on Instana. While the Oracle ODP (Oracle.DataAccess.Client) library version on the relevant servers is 4.122.1, Instana supports 4.121.2 and below. Therefore, we cannot see and analyze the queries that the servers send to the databases.

https://www.ibm.com/docs/en/instana-observability/current?topic=technologies-monitoring-net-framework#supported-libraries-and-frameworks-for-tracing

We had started case TS016453123 on the subject, but at this point, a feature request was needed. Can you support us on this issue?

Idea priority High
  • Admin
    Mary Reni Rajaian
    Reply
    |     Sep 6, 2024

    Support is released now, please check and let us know your feedback.

    Thank you!

  • Guest
    Reply
    |     Jul 2, 2024

    >2500 nodes customer please prioritize, thank you.

  • Guest
    Reply
    |     Jul 2, 2024

    Hi team, can we get an update about this idea , ISBANK needs this solution.

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