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Status Not under consideration
Workspace Instana
Categories Agent
Created by Guest
Created on Jul 25, 2024

On-prem agent to ensure no data loss even there is Internet failure or connectivity issues

Customer is on Instana SaaS. Customer environment has frequent internet connectivity failures. In such cases, the Instana agent deployed is not able to send the data collected to Instana SaaS for the duration of the connection failure. To address the situation. is there a possibility for instana agent to collect and store the data locally in our environment and when the internet connectivity is back, Instana agent to send the stored data to the Instana SaaS server for processing.

In short, is there a way, the On-prem agent to ensure no data loss even there is Internet failure or connectivity issues. Some kind of local buffer to handle/accommodate if there are any connectivity issues

Idea priority Low
  • Admin
    Henning Treu
    Reply
    |
    Nov 8, 2024

    Hello -Jagadeesh Babu Varnakavi,

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    IBM has evaluated the request and has determined that it cannot be implemented at this time or does not align with our current strategy or roadmap.

    In 12 months, you will receive a notification that you can resubmit this request for consideration.


    Thank you for bringing your ideas to us. If you have any additional feedback, thoughts or ideas, or if there is anything else I can do, please do not hesitate to reply to this message to continue the conversation.


    Best regards

    Henning Treu - Product Manager Instana Agent