Skip to Main Content
Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Workspace Instana
Categories Agent
Created by Guest
Created on Aug 19, 2024

Implement Agent Request Buffering to Prevent Metric Outages

Dear Instana Product Team,

I would like to propose the implementation of a request buffering mechanism within the Instana agent to mitigate and avoid metric outages during periods of network instability or high latency.

Problem Statement

Currently, when the Instana agent encounters network issues or connectivity problems, it may lead to metric data loss, resulting in gaps in monitoring and performance analysis. This can severely impact the reliability of the metrics being collected, which in turn affects our ability to accurately monitor the health and performance of our systems.
Proposed Enhancement

I propose that the Instana agent includes a request buffering feature, which would temporarily store the metrics data in a local buffer during network disruptions. Once the network connection is restored, the buffered data would then be sent to the Instana backend, ensuring that no metrics are lost and providing a more reliable and continuous monitoring experience.

Benefits

  • Improved Reliability: Ensures continuous monitoring even during temporary network issues, reducing the risk of data gaps.

  • Enhanced Data Integrity: Maintains the integrity of collected metrics, providing more accurate and comprehensive performance data.

  • Better User Experience: Reduces the need for manual intervention or workaround solutions during network disruptions, leading to a smoother experience for users.

Idea priority High
  • Admin
    Henning Treu
    Reply
    |
    Nov 20, 2024

    Hello Andreas,

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    IBM has evaluated the request and has determined that it cannot be implemented at this time or does not align with our current strategy or roadmap.

    In 12 months, you will receive a notification that you can resubmit this request for consideration.


    Thank you for bringing your ideas to us. If you have any additional feedback, thoughts or ideas, or if there is anything else I can do, please do not hesitate to reply to this message to continue the conversation.


    Best regards

    Henning Treu - Product Manager Instana Agent