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Dear colleagues,
Customer uses custom deployment of Instana in air-gapped environment, they see error tat GeoDB database can’t be loaded in eum-acceptor, self-monitoring agent reports it to dashboard and this way the event started to bother them. We have no “geoDbUrl:” in core manifest. eum-acceptor log has the following messages:
. . .
2024-09-25 13:07:04,186 INFO eum-acceptor c.i.b.c.d.InstanaDropwizardApplication - Starting with feature-flags: com.instana.backend.common.SimpleFeatureFlags@6981f8f3[
. . .
applicationGeoProcessingEnabled=false
applicationGeoTagsEnabled=false
. . .
2024-09-25 13:07:04,839 INFO eum-acceptor com.instana.geoip.GeoIpService - Will provide GeoIP insights using database found at https://packages.instana.io/geodb/geolite2-city.tar.gz (http)
. . .
2024-09-25 13:07:34,919 WARN eum-acceptor com.instana.geoip.GeoIpService - Failed to execute GeoIP retrieval using resolver
org.apache.hc.client5.http.ConnectTimeoutException: Connect to https://packages.instana.io:443 [packages.instana.io/34.249.39.242] failed: Connect timed out
at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(NioSocketImpl.java:546)
. . .
They do not need GeoIP database at all because they plan to use Instana internally to monitor only Intranet calls.
Please consider adding ability to disable those notifications in logs to avoid alert fatigue for engineers.
Thank you
Idea priority | Medium |
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