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Status Submitted
Workspace Instana
Categories Common
Created by Guest
Created on Oct 28, 2024

Retrigger open events after a maintenance window

The use of a maintenance window is to prevent events/issues/alerts during a period which systems, transactions or metrics are expected to go outside the normal range of values/behavior. After the maintenance window, the event/alerts/smart alert should evaluate and if outside of thresholds alert.

In the current implementation, the maintenance window only prevents alert/notifications and does not pause the evaluation of the events/smart alerts. Therefore, an event/smart alert goes into critical state during a maintenance window then afterward, it being still in critical state, no notifications are sent.

Idea priority Urgent