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Status Submitted
Workspace Instana
Categories Automation
Created by Guest
Created on Nov 1, 2024

RELATED IDEAS

Enhancement of Instana with Historical Incident-Based GenAI-Powered Recommended Actions and Import Functionality

This request aims to enhance Instana by leveraging historical incident records(tickets) to enable Gen-AI-powered recommended actions.
The goal is to import and analyze past incident response data to generate accurate and timely recommendations based on historical insights.
This includes integration multiple third-party data sources, such as NotesDB, ServiceNow with full Japanese language support to ensure seamless functionality.

Requirements

  1. Historical Incident Import and Integration (Multi-source, Japanese Language Support)
    - Capability to import incident history from multiple sources, including NotesDB, ServiceNow, and another.
    - Full support for Japanese-language incident data for seamless analysis and integration.

  2. GenAI-Powered Recommended Actions Based on Historical Incident Data
    - Use GenAI to analyze historical incident records (tickets), learning from past patterns to provide real-time recommended actions.
    - Support for real-time, multilingual recommendations to enhance incident response, utilizing insights from historical data across languages.

Idea priority High

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