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This request aims to enhance Instana by leveraging historical incident records(tickets) to enable Gen-AI-powered recommended actions.
The goal is to import and analyze past incident response data to generate accurate and timely recommendations based on historical insights.
This includes integration multiple third-party data sources, such as NotesDB, ServiceNow with full Japanese language support to ensure seamless functionality.
Requirements
Historical Incident Import and Integration (Multi-source, Japanese Language Support)
- Capability to import incident history from multiple sources, including NotesDB, ServiceNow, and another.
- Full support for Japanese-language incident data for seamless analysis and integration.
GenAI-Powered Recommended Actions Based on Historical Incident Data
- Use GenAI to analyze historical incident records (tickets), learning from past patterns to provide real-time recommended actions.
- Support for real-time, multilingual recommendations to enhance incident response, utilizing insights from historical data across languages.
Idea priority | High |
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