Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace Instana
Categories Automation
Created by Guest
Created on Nov 1, 2024

RELATED IDEAS

Enhancement of Instana with Historical Incident-Based GenAI-Powered Recommended Actions and Import Functionality

This request aims to enhance Instana by leveraging historical incident records(tickets) to enable Gen-AI-powered recommended actions.
The goal is to import and analyze past incident response data to generate accurate and timely recommendations based on historical insights.
This includes integration multiple third-party data sources, such as NotesDB, ServiceNow with full Japanese language support to ensure seamless functionality.

Requirements

  1. Historical Incident Import and Integration (Multi-source, Japanese Language Support)
    - Capability to import incident history from multiple sources, including NotesDB, ServiceNow, and another.
    - Full support for Japanese-language incident data for seamless analysis and integration.

  2. GenAI-Powered Recommended Actions Based on Historical Incident Data
    - Use GenAI to analyze historical incident records (tickets), learning from past patterns to provide real-time recommended actions.
    - Support for real-time, multilingual recommendations to enhance incident response, utilizing insights from historical data across languages.

Idea priority High

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.