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Status Under review
Workspace Instana
Categories Infrastructure
Created by Guest
Created on Nov 7, 2024

Displaying Incorrect Assigned Virtual Cores in Instana Dashboard for Windows Server 2019

Problem Statement:
The Instana Dashboard does not display the full number of virtual cores assigned to Windows Server 2019 virtual machines due to a design limitation. This creates a discrepancy in monitoring data for Windows 2019 OS, which impacts users who need an accurate reflection of their virtual core allocation within the Instana environment.
Current Behavior:
Our Infrastructure team extended the core count of a Windows Server 2019 virtual machine from 64 vCPUs with 2 sockets to 92 vCPUs with 4 sockets. However, the Instana Dashboard only displays 46 vCPUs instead of the full 92.
Justification:
Since Windows Server 2019 is widely used by our customer base, this enhancement is essential to provide complete monitoring capabilities. Without it, customers cannot accurately monitor and optimize the full potential of their assigned resources, which impacts their ability to make informed infrastructure decisions.
Business Impact:
Accurate tracking of vCPU allocation is crucial for performance monitoring and capacity planning. The current limitation restricts visibility into allocated resources and, consequently, could lead to inefficiencies and a potential underutilization of virtual machine resources.
Requested Enhancement:
We request Instana's Engineering team to modify the dashboard so it can accurately display the full virtual core count for virtual machines running on Windows Server 2019. The feature should ideally support higher virtual core configurations with multiple sockets, which is a common requirement for large-scale deployments

Idea priority Urgent