Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Under review
Workspace Instana
Categories Alert Integrations
Created by Guest
Created on Dec 13, 2024

RELATED IDEAS

When sending alerts from Instana to Opsgenie, please send them in plain text.

This is a customer feature request. Please review it. The related case is TS016826822.

When Instana is introduced, the alert transmission structure is "Instana -> Opsgenie -> Slack".

When sending a notification message from Instana to Opsgenie, the message content is normal, but when sending a message from Opsgenie to Slack, the message content is broken.

The [AlertTransmission.png] screenshot below is the alert message from Instana and DataDog received from Opsgenie. Instana contains an HTML tag in the message, so when sending a message from Opsgenie to Slack, it is broken. However, DataDog sends it in plain text, so the message appears normal in Slack. The customer is requesting that alerts be sent in plain text from Instana to Opsgenie as a feature improvement request.

AlertTransmissi...
AlertTransmission.png
Open full size
AlertTransmission.png
Idea priority Medium

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.