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Status Under review
Workspace Instana
Categories Cross teams/areas
Created by Guest
Created on Feb 11, 2025

RELATED IDEAS

Session Starts asociation with UserID in Mobile

See this idea on ideas.ibm.com

Currently, in Mobile, Instana is not associating the UserID with beacons generated before the user logs in. This causes the first "Session Start" of a session to lack the linked UserID, affecting user count metrics and the accuracy of user tracking.

The proposed solution is to implement an adjustment that allows associating the UserID with the session from the application's first launch. One possible option is that when the UserID is assigned after login, Instana updates the previous beacons of the session to include it.

This would improve correlation between sessions and users from the first use, reducing discrepancies in unique user and session counts.

InstanaUISessio...
InstanaUISessionStartsUsers.png
Idea priority Medium

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