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Status Not under consideration
Workspace Instana
Categories IBM i
Created by Guest
Created on Feb 24, 2025

Events should not be closed automatically until the issue gets resolved

The events are getting auto-closed in Instana for all the metrics such as Jobs, CPU, etc. We want the event to be closed only if the issue is resolved in the next poll.

Idea priority Urgent
  • Admin
    Máté Návay
    Jun 12, 2025

    Instana events are open as long as the triggering condition (eg metric violating threshold) is present. In case of one-off occurances like a crash reported, since the crashed state is not consistently present, these would than be closed.

    Since Built-in events are highly customized and tailored to the specific technology, additional conditions like grace period on Smart Alerts, are not possible to configure.

  • Guest
    Jun 11, 2025

    May I know if there is any progress on this Idea as we have been waiting to get this implemented from a long time.

  • Admin
    Paul Watkins
    May 27, 2025

    Hi Nikita, This idea is still under consideration by the development team.

    I will try to make sure that the Team involved provides an update in dues course.

  • Guest
    May 27, 2025

    Hi Team,

    Could you please update me on the progress of this Idea.